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Some Adobe applications fail to install via Microsoft Intune

New Here ,
May 19, 2017 May 19, 2017

Some, but not all, Adobe-made applications fail to install via Microsoft Intune and I am wondering why. I contacted Microsoft about the issue and they suggested I contact the application manufacturer.

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correct answers 1 Correct answer

Adobe Employee , May 22, 2017 May 22, 2017

You may find the following article useful. Deploying the Adobe Creative Cloud Mobile Apps

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Community Expert ,
May 19, 2017 May 19, 2017

According to https://www.microsoft.com/en-us/cloud-platform/microsoft-intune  that is a Microsoft program for cloud management

As far as I know, all Adobe programs expect to be installed "directly" onto a computer, not by using a control process

It seems you are trying to do something that is not expected or supported... and it doesn't work

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New Here ,
Jun 02, 2017 Jun 02, 2017

Hi John,

Thank you for your assistance. We are looking for a way to deploy all Adobe products via Intune. If we are not currently able to deploy all Adobe products through Intune, we would like to work with someone to figure out a way we can. We install Adobe products on hundreds of computers, so having to install Adobe products on each computer is unreasonable.

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Community Beginner ,
Oct 31, 2017 Oct 31, 2017

Did you ever get anywhere with this? It's clear you were not looking to use InTune to install the mobile apps, but rather the desktop apps. I'm in the same boat.

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Adobe Employee ,
Oct 31, 2017 Oct 31, 2017
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The Microsoft documentation indicates that InTune can be used for mobile apps and MS Office 365.

https://docs.microsoft.com/en-us/intune/media/intunearchitecture.svg

Creative Cloud Packager can output *.msi and *.exe files. You would need to check with Microsoft whether their solution can be used for Creative Cloud or other apps.

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Adobe Employee ,
May 22, 2017 May 22, 2017

You may find the following article useful. Deploying the Adobe Creative Cloud Mobile Apps

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