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prodic
Inspiring
June 15, 2012
Question

Succesful commands for Provisioning Tool(CS6/PC)

  • June 15, 2012
  • 1 reply
  • 6599 views

Hi,

Have any of you guys had any luck using the Provisioning Tool to unserialize a CS6-installation?

If so - what was the command line you used?

We've tested various commands but none of them have been succesful.

Some gives the return code 1 and a single one gives the return code 0.

The one giving the return code 0 should work, but sadly it doesn't actually unserialize.

Our CS6-package is made using AAMEE and packed as a serialized install.

After the install we plan on unserializing the install, but have no luck doing so.

The reason for this procedure is bad experiences trying to serialize a trial install of CS5.5.

Kenneth

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1 reply

R
Adobe Employee
r_baiswar
Adobe Employee
June 21, 2012

Hi,

please confirm if you are using this commandline - "adobe_prtk --tool=UnSerialize --leid=Photoshop-CS6-Mac-GM [ --locale=en_US ]" to unserialize the CS6 product. use LEID of suite/product which you have used to create the AAMEE package.

please refer to these document for detailed information on PRTK usage for managing licenses.

http://www.adobe.com/devnet/creativesuite/enterprisedeployment/licensing-identifiers.html

http://wwwimages.adobe.com/www.adobe.com/content/dam/Adobe/en/devnet/creativesuite/pdfs/AdobeProvisioningToolkitEnterpriseEditionTechNote.pdf

if you still see an issue, please send across amt3.log and oobelib.log

It should be located at

/tmp/oobelib.log on OSX

and

%TEMP%\oobelib.log on Windows.

thanks,

Rahul | rbaiswar@adobe.com | Adobe Systems

P
prodicAuthor
Inspiring
June 21, 2012

Hi,

First of all some basics about our procedure.

We deploy a serialized version of Master Collection packaged using AAMEE3.0.

Once successfully installed we run this command:

adobe_prtk --tool=UnSerialize --leid=MasterCollection-CS6-Win-GM

to unserialize Master Collection. This gives the return code 0 and leaves us with a trial version.

We then want to serialize to eg. Design & Web Premium - using the Provisioning Tool - and the Master Collection CS6 Install using this command:

adobe_prtk --tool=Serialize --leid=DesignWebSuitePremium-CS6-Win-GM --serial=xxxx-xxxx-xxxx-xxxx-xxxx-xxxx --adobeid=xxx@xxx.com

This gives the return code 0.

If we then use the Provisioning Tool to unserialize Design & Web Premium using this command:

adobe_prtk --tool=UnSerialize --leid=DesignWebSuitePremium-CS6-Win-GM

this gives the return code 6.

According to the oobelib.log this should be due to the LEID not being valid.

I don't have a clean oobelig.log and amt3.log at the moment, but could prepare one if you want to take a look at it.

Is it no longer possible to serialize to a different package using the Master Collection-install?

This procedure worked in CS5.5 where we use it today.

P
prodicAuthor
Inspiring
June 26, 2012

It seems that the current version of Provisioning Tool can't unserialize.

This should be fixed in a release later this year.

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