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Impressive_judge5ED7
Participant
June 12, 2024
Answered

Track user license usage and activity for named users

  • June 12, 2024
  • 2 replies
  • 1759 views

Can we get a "last logged on" report in the user export? I want to manage our license assignments, and right now everybody that asks for an Adobe licenses gets one. I want to remove inactive users to control license allocation. I could not find a report. According to Adobe Support, they cannot track login activity because we use named user licenses. They did suggest that I could export the Content Logs, that's better than nothing but a last activity would make much more sense.

    Correct answer Kevin Stohlmeyer

    @Lee Jones - Mt. SAC We used to use OCS Inventory OCSNG to track usage and switched to Flexera.

    2 replies

    Kevin Stohlmeyer
    Community Expert
    Kevin StohlmeyerCommunity ExpertCorrect answer
    Community Expert
    June 14, 2024

    @Lee Jones - Mt. SAC We used to use OCS Inventory OCSNG to track usage and switched to Flexera.

    I
    iCharles
    Legend
    June 13, 2024

    Hi @Lee Jones - Mt. SAC,

    While Adobe does not currently provide end-user login and usage data directly, we encourage Enterprise customers to leverage their identity provider to supply the most accurate and up-to-date login and usage data across all leveraged SaaS applications.


    ^CS

    I
    Impressive_judge5ED7Author
    Participant
    June 18, 2024

    Currently? I've asked for that since 2018, that's half a decade and counting. With the DOJ suing Adobe for subscription practices, isn't it time that Adobe offers basic usage reporting?

      I
      Impressive_judge5ED7Author
      Participant
      June 18, 2024

      @Lee Jones - Mt. SAC I know our IT security dept would freak out if we allowed an external cloud-based vendor access to every local users computer inside our firewall.


      Ah, so would mine (and so would I). I'm saying there should be options in Adobe Admin Console to report on things. For example, you can export directory users, why not last login time in that export? You can go to Settings and get a Content Log report, why not a Product Usage report?

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