Unable to delete domain linked to directory

Forum|Forum|6 years ago
September 25, 2019
1 reply
4898 views

Hi,

i'm experiencing a deadlock. I've setup a SAML IDP with Azure AD and want to switch to Azure IDP. Therefor i have to delete the current IDP. I've cleared all users, all groups but I'm unable to delete the domains from the directory. The helpx says i can't delete domains linked to directories and i can't delete directories with domains, users, ... - so how do I unlink the domains, so i can setup a new IDP?

Thx in adv.

EDV

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Correct answer AnkitTech101

Hi,

If you go to the users section, you'll see there's a sub-section for Directory users. Please ensure there are no users left behind in that section. You should then be able to delete the domain from the Admin Console and then delete the directory.

AnkitTech101Correct answer

Adobe Employee

Hi,

If you go to the users section, you'll see there's a sub-section for Directory users. Please ensure there are no users left behind in that section. You should then be able to delete the domain from the Admin Console and then delete the directory.