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theonlyposeidon
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March 31, 2014
Question

Unable to deploy package

  • March 31, 2014
  • 2 replies
  • 5727 views

Hi Everyone,

Attempting to build a new reference image(Hyper-V) with the latest version's of CC. I have built the package using CCP 1.4 but have had no success in deployment of the software. I run the exceptions before hand to install Arcobat and that works, but once i try and install the main package it exits without error and does not install anything. I have tried install from network location and local drive with no success. I have tried on a Windows 7 SP1 image and also on a windows 8.1 image. I'm not sure if this is something wrong with CCP 1.4 or something else?

EDIT: I have just attemped to install on physical hardware and am getting the same error. I have no idea what is causing this.

I have rebuilt the package in 1.4 about 5 times with no difference. Any help would be fantastic!

Log files below

LBS.log

04/01/14 10:02:01:547 | [INFO] |  | ACC | LBS | ApplicationFacade |  |  | 3644 | ****************Starting LBS workflow*******************

04/01/14 10:02:01:553 | [INFO] |  | ACC | LBS | ProductInfo |  |  | 3644 | Product Sap Code not specified in the product information file

04/01/14 10:02:01:553 | [INFO] |  | ACC | LBS | ProductInfo |  |  | 3644 | Applet Version not specified in the product information file

04/01/14 10:02:01:553 | [INFO] |  | ACC | LBS | ProductInfo |  |  | 3644 | Applet ID not specified in the product information file

04/01/14 10:02:01:553 | [INFO] |  | ACC | LBS | ProductInfo |  |  | 3644 | Product locale not specified in the product information file

04/01/14 10:02:01:553 | [INFO] |  | ACC | LBS | ProductInfo |  |  | 3644 | Product name not specified in the product information file

04/01/14 10:02:01:553 | [INFO] |  | ACC | LBS | LBSUtils |  |  | 3644 | Launching LBS in elevated mode with arguments: '--mode=silent --action=install --edtWorkFlow=1 --skipACC=1 DISABLE_CCM_DESKTOPSHORTCUT --shouldLaunchACC=false --aamHelperPipeName={5F5AE4C5-2D28-4C29-951D-6FDA7E3FB338} --workflowId={EA4E682D-FF9D-4E55-9421-F6E32378406A}'

04/01/14 10:02:01:685 | [ERROR] |  | ACC | LBS | LBSUtils |  |  | 3644 | Failed to launch LBS in elevated mode. LastError: 1155

04/01/14 10:02:01:685 | [INFO] |  | ACC | LBS | ApplicationFacade |  |  | 3644 | ****************Closing LBS workflow*******************

PDApp.log

04/01/14 10:01:53:690 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3588 | Build Version - 1.4.0.37

04/01/14 10:01:53:690 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3588 | Logging Level verbosity Set  to 4

04/01/14 10:01:53:691 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3588 | Executing immediate custom action for install mode.

04/01/14 10:01:53:691 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3588 | The CustomActionData string is : mode=install;sourceDir=\\server\share\Adobe Creative Cloud x64\Build\;installDir=;origDB=\\server\share\Adobe Creative Cloud x64\Build\Adobe Creative Cloud x64.msi

04/01/14 10:01:53:691 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3588 | Successfully executed the immediate custom action for install mode .

04/01/14 10:02:00:579 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Build Version - 1.4.0.37

04/01/14 10:02:00:579 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Logging Level verbosity Set  to 4

04/01/14 10:02:00:579 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Executing the deferred custom action.

04/01/14 10:02:00:617 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Obtained the following as CustomActionData

04/01/14 10:02:00:618 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | mode=install;sourceDir=\\server\shareAdobe Creative Cloud x64\Build\;installDir=;origDB=\\server\share\Adobe Creative Cloud x64\Build\Adobe Creative Cloud x64.msi

04/01/14 10:02:00:618 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | mode=install;sourceDir=\server\share\Adobe Creative Cloud x64\Build\;installDir=;origDB=\\server\share\Adobe Creative Cloud x64\Build\Adobe Creative Cloud x64.msi

04/01/14 10:02:00:618 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Original database path is : \\server\share\Adobe Creative Cloud x64\Build\Adobe Creative Cloud x64.msi

04/01/14 10:02:00:651 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | OptionXML saved at location :: C:\Users\ADMINI~1\AppData\Local\Temp\{E91ACD63-6E37-42DA-818C-9FCE43DF497D}\\{E696BAF3-DE6F-494D-994A-4E488453EE03}

04/01/14 10:02:00:757 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Build Version - 1.4.0.37

04/01/14 10:02:00:757 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Logging Level verbosity Set  to 4

04/01/14 10:02:00:757 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Initializing Custom Action Data from parameters

04/01/14 10:02:00:757 | [INFO] |  | ASU | DeploymentManager | Utilities |  |  | 3636 | Folder does not exist

04/01/14 10:02:00:757 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Provisioning Tool path is (C:\Users\ADMINI~1\AppData\Local\Temp\{E91ACD63-6E37-42DA-818C-9FCE43DF497D}\\{BDFD99FC-3095-4AC8-9BBE-BFF20ACECF8C}).

04/01/14 10:02:00:767 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Starting to run the custom action for install mode

04/01/14 10:02:00:767 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | STEP 1: Starting to parse Option XML.

04/01/14 10:02:00:807 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Self-Update BootStrapper Relative Path doesn't exist.

04/01/14 10:02:00:808 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | No of updates found (21).

04/01/14 10:02:00:825 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Number of Medias found = 11

04/01/14 10:02:00:825 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Deployment Manager is running in Install Mode.

04/01/14 10:02:00:829 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Deployment XML created at path :: C:\Users\ADMINI~1\AppData\Local\Temp\{C273C7D5-F00E-4C6E-8B1D-63B24ECB7565}\\{9C1C0FFA-01BD-4414-91E8-9CD4608D089C}

04/01/14 10:02:00:832 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Override XML created at path :: C:\Users\ADMINI~1\AppData\Local\Temp\{C273C7D5-F00E-4C6E-8B1D-63B24ECB7565}\\{D2020361-B6D4-4139-BD6D-71305BF763F1}

04/01/14 10:02:00:836 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Deployment XML created at path :: C:\Users\ADMINI~1\AppData\Local\Temp\{C273C7D5-F00E-4C6E-8B1D-63B24ECB7565}\\{CBC0E09C-6B2E-4D3A-BEEE-0CCAB826F646}

04/01/14 10:02:00:839 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Override XML created at path :: C:\Users\ADMINI~1\AppData\Local\Temp\{C273C7D5-F00E-4C6E-8B1D-63B24ECB7565}\\{4E2E710B-193B-47F9-805A-34C097E176C4}

04/01/14 10:02:00:844 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Deployment XML created at path :: C:\Users\ADMINI~1\AppData\Local\Temp\{C273C7D5-F00E-4C6E-8B1D-63B24ECB7565}\\{8C5DAC8F-7337-4BB7-B352-610E1CFFDD1A}

04/01/14 10:02:00:847 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Override XML created at path :: C:\Users\ADMINI~1\AppData\Local\Temp\{C273C7D5-F00E-4C6E-8B1D-63B24ECB7565}\\{8BE4EC26-9278-4289-A468-083AB46C011D}

04/01/14 10:02:00:851 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Deployment XML created at path :: C:\Users\ADMINI~1\AppData\Local\Temp\{C273C7D5-F00E-4C6E-8B1D-63B24ECB7565}\\{42B5C2F2-769A-419F-BDF4-75F71465BA60}

04/01/14 10:02:00:854 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Override XML created at path :: C:\Users\ADMINI~1\AppData\Local\Temp\{C273C7D5-F00E-4C6E-8B1D-63B24ECB7565}\\{42BEC68C-EEAB-4E2F-BBB5-045724EBB9A9}

04/01/14 10:02:00:858 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Deployment XML created at path :: C:\Users\ADMINI~1\AppData\Local\Temp\{C273C7D5-F00E-4C6E-8B1D-63B24ECB7565}\\{4CE714E6-B763-4540-85A1-D95332FD7D73}

04/01/14 10:02:00:861 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Override XML created at path :: C:\Users\ADMINI~1\AppData\Local\Temp\{C273C7D5-F00E-4C6E-8B1D-63B24ECB7565}\\{5E7EC6AC-52D6-42D0-87B7-85692A087458}

04/01/14 10:02:00:865 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Deployment XML created at path :: C:\Users\ADMINI~1\AppData\Local\Temp\{C273C7D5-F00E-4C6E-8B1D-63B24ECB7565}\\{68CFFCF8-4374-4FE7-A05D-64908DE6A927}

04/01/14 10:02:00:868 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Override XML created at path :: C:\Users\ADMINI~1\AppData\Local\Temp\{C273C7D5-F00E-4C6E-8B1D-63B24ECB7565}\\{41F0437C-6D61-4991-9913-A78032B249EA}

04/01/14 10:02:00:874 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Deployment XML created at path :: C:\Users\ADMINI~1\AppData\Local\Temp\{C273C7D5-F00E-4C6E-8B1D-63B24ECB7565}\\{D6A5A110-B35A-4FF6-A333-4EC940F61A18}

04/01/14 10:02:00:877 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Override XML created at path :: C:\Users\ADMINI~1\AppData\Local\Temp\{C273C7D5-F00E-4C6E-8B1D-63B24ECB7565}\\{64B93FF5-5105-4B9C-BF0C-6F246A1DB258}

04/01/14 10:02:00:882 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Deployment XML created at path :: C:\Users\ADMINI~1\AppData\Local\Temp\{C273C7D5-F00E-4C6E-8B1D-63B24ECB7565}\\{78AC2609-65FB-4058-8893-96E8D0B018B3}

04/01/14 10:02:00:884 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Override XML created at path :: C:\Users\ADMINI~1\AppData\Local\Temp\{C273C7D5-F00E-4C6E-8B1D-63B24ECB7565}\\{4D5C0E81-29A8-4A1A-832A-D4D153EDDCF0}

04/01/14 10:02:00:889 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Deployment XML created at path :: C:\Users\ADMINI~1\AppData\Local\Temp\{C273C7D5-F00E-4C6E-8B1D-63B24ECB7565}\\{57EA3869-00B4-4571-A37D-AFEF60715C70}

04/01/14 10:02:00:892 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Override XML created at path :: C:\Users\ADMINI~1\AppData\Local\Temp\{C273C7D5-F00E-4C6E-8B1D-63B24ECB7565}\\{E74936CC-1AE6-488A-B6A9-DD359961104F}

04/01/14 10:02:00:896 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Deployment XML created at path :: C:\Users\ADMINI~1\AppData\Local\Temp\{C273C7D5-F00E-4C6E-8B1D-63B24ECB7565}\\{CA89BD2D-B5DF-4567-B365-703DD9369373}

04/01/14 10:02:00:899 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Override XML created at path :: C:\Users\ADMINI~1\AppData\Local\Temp\{C273C7D5-F00E-4C6E-8B1D-63B24ECB7565}\\{987BED4C-632F-473D-B02E-2A9311FCE089}

04/01/14 10:02:00:903 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Deployment XML created at path :: C:\Users\ADMINI~1\AppData\Local\Temp\{C273C7D5-F00E-4C6E-8B1D-63B24ECB7565}\\{BF0BAD20-A9A4-4922-BDCB-A56B173F6299}

04/01/14 10:02:00:906 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Override XML created at path :: C:\Users\ADMINI~1\AppData\Local\Temp\{C273C7D5-F00E-4C6E-8B1D-63B24ECB7565}\\{5ECC8EDD-25FA-468F-855D-D5F4D784F7B3}

04/01/14 10:02:00:931 | [WARN] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Failed to find the pdb database.

04/01/14 10:02:00:931 | [WARN] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Failed to get the local payload database handle.

04/01/14 10:02:00:931 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | STEP 2: Starting to launch ASU AAM.

04/01/14 10:02:00:931 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Bootstrapper launch location is :: \\server\share\Adobe Creative Cloud x64\Build\ASU\Set-up.dat

04/01/14 10:02:01:696 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Build Version - 1.4.0.37

04/01/14 10:02:01:696 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Logging Level verbosity Set  to 4

04/01/14 10:02:01:696 | [FATAL] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | The Bootstrapper Process is (-1).Stopping the installation process.

04/01/14 10:02:01:696 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Starting to clean the partially installed payloads.

04/01/14 10:02:01:709 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Undeployment XML created at path :: C:\Users\ADMINI~1\AppData\Local\Temp\{C273C7D5-F00E-4C6E-8B1D-63B24ECB7565}\\{F45940D9-1ADB-4D20-AD82-61DBD1401EB1}

04/01/14 10:02:01:709 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Starting to launch the Adobe Installer for uninstall mode.

04/01/14 10:02:01:709 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Obtained Adobe Common Folder Path.

04/01/14 10:02:01:709 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\Setup.exe

04/01/14 10:02:01:709 | [ERROR] |  | ASU | DeploymentManager | AAMEEUtilities |  |  | 3636 | CreateProcess failed. PathToProcess does not exist.

04/01/14 10:02:01:709 | [FATAL] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Failed to launch the Adobe Installer process.Stopping the uninstallation process.

04/01/14 10:02:01:710 | [WARN] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Failed to find the pdb database.

04/01/14 10:02:01:710 | [WARN] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Failed to get the local payload database handle.

04/01/14 10:02:01:717 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Undeployment XML created at path :: C:\Users\ADMINI~1\AppData\Local\Temp\{C273C7D5-F00E-4C6E-8B1D-63B24ECB7565}\\{B55B8437-3E04-4525-A9A1-B69C872682B9}

04/01/14 10:02:01:717 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Starting to launch the Adobe Installer for uninstall mode.

04/01/14 10:02:01:717 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Obtained Adobe Common Folder Path.

04/01/14 10:02:01:718 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\Setup.exe

04/01/14 10:02:01:718 | [ERROR] |  | ASU | DeploymentManager | AAMEEUtilities |  |  | 3636 | CreateProcess failed. PathToProcess does not exist.

04/01/14 10:02:01:718 | [FATAL] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Failed to launch the Adobe Installer process.Stopping the uninstallation process.

04/01/14 10:02:01:718 | [WARN] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Failed to find the pdb database.

04/01/14 10:02:01:718 | [WARN] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Failed to get the local payload database handle.

04/01/14 10:02:01:726 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Undeployment XML created at path :: C:\Users\ADMINI~1\AppData\Local\Temp\{C273C7D5-F00E-4C6E-8B1D-63B24ECB7565}\\{7F969880-DB17-4D26-8E23-80011DD8CB1B}

04/01/14 10:02:01:726 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Starting to launch the Adobe Installer for uninstall mode.

04/01/14 10:02:01:726 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Obtained Adobe Common Folder Path.

04/01/14 10:02:01:726 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\Setup.exe

04/01/14 10:02:01:726 | [ERROR] |  | ASU | DeploymentManager | AAMEEUtilities |  |  | 3636 | CreateProcess failed. PathToProcess does not exist.

04/01/14 10:02:01:727 | [FATAL] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Failed to launch the Adobe Installer process.Stopping the uninstallation process.

04/01/14 10:02:01:727 | [WARN] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Failed to find the pdb database.

04/01/14 10:02:01:727 | [WARN] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Failed to get the local payload database handle.

04/01/14 10:02:01:735 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Undeployment XML created at path :: C:\Users\ADMINI~1\AppData\Local\Temp\{C273C7D5-F00E-4C6E-8B1D-63B24ECB7565}\\{0F3DADCC-1F36-41AE-9230-B56D4C6BFB2C}

04/01/14 10:02:01:736 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Starting to launch the Adobe Installer for uninstall mode.

04/01/14 10:02:01:736 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Obtained Adobe Common Folder Path.

04/01/14 10:02:01:736 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\Setup.exe

04/01/14 10:02:01:736 | [ERROR] |  | ASU | DeploymentManager | AAMEEUtilities |  |  | 3636 | CreateProcess failed. PathToProcess does not exist.

04/01/14 10:02:01:736 | [FATAL] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Failed to launch the Adobe Installer process.Stopping the uninstallation process.

04/01/14 10:02:01:736 | [WARN] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Failed to find the pdb database.

04/01/14 10:02:01:736 | [WARN] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Failed to get the local payload database handle.

04/01/14 10:02:01:742 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Undeployment XML created at path :: C:\Users\ADMINI~1\AppData\Local\Temp\{C273C7D5-F00E-4C6E-8B1D-63B24ECB7565}\\{79C9D578-B37E-4E76-8F12-2980344D1076}

04/01/14 10:02:01:742 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Starting to launch the Adobe Installer for uninstall mode.

04/01/14 10:02:01:742 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Obtained Adobe Common Folder Path.

04/01/14 10:02:01:742 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\Setup.exe

04/01/14 10:02:01:742 | [ERROR] |  | ASU | DeploymentManager | AAMEEUtilities |  |  | 3636 | CreateProcess failed. PathToProcess does not exist.

04/01/14 10:02:01:742 | [FATAL] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Failed to launch the Adobe Installer process.Stopping the uninstallation process.

04/01/14 10:02:01:743 | [WARN] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Failed to find the pdb database.

04/01/14 10:02:01:743 | [WARN] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Failed to get the local payload database handle.

04/01/14 10:02:01:751 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Undeployment XML created at path :: C:\Users\ADMINI~1\AppData\Local\Temp\{C273C7D5-F00E-4C6E-8B1D-63B24ECB7565}\\{0B59C030-104C-44DA-815A-D94A8BF117FC}

04/01/14 10:02:01:751 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Starting to launch the Adobe Installer for uninstall mode.

04/01/14 10:02:01:751 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Obtained Adobe Common Folder Path.

04/01/14 10:02:01:751 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\Setup.exe

04/01/14 10:02:01:751 | [ERROR] |  | ASU | DeploymentManager | AAMEEUtilities |  |  | 3636 | CreateProcess failed. PathToProcess does not exist.

04/01/14 10:02:01:751 | [FATAL] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Failed to launch the Adobe Installer process.Stopping the uninstallation process.

04/01/14 10:02:01:751 | [WARN] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Failed to find the pdb database.

04/01/14 10:02:01:752 | [WARN] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Failed to get the local payload database handle.

04/01/14 10:02:01:760 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Undeployment XML created at path :: C:\Users\ADMINI~1\AppData\Local\Temp\{C273C7D5-F00E-4C6E-8B1D-63B24ECB7565}\\{1A4DAF26-BC53-4862-B764-7BE0BDB792AA}

04/01/14 10:02:01:760 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Starting to launch the Adobe Installer for uninstall mode.

04/01/14 10:02:01:760 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Obtained Adobe Common Folder Path.

04/01/14 10:02:01:760 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\Setup.exe

04/01/14 10:02:01:760 | [ERROR] |  | ASU | DeploymentManager | AAMEEUtilities |  |  | 3636 | CreateProcess failed. PathToProcess does not exist.

04/01/14 10:02:01:760 | [FATAL] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Failed to launch the Adobe Installer process.Stopping the uninstallation process.

04/01/14 10:02:01:760 | [WARN] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Failed to find the pdb database.

04/01/14 10:02:01:760 | [WARN] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Failed to get the local payload database handle.

04/01/14 10:02:01:782 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Undeployment XML created at path :: C:\Users\ADMINI~1\AppData\Local\Temp\{C273C7D5-F00E-4C6E-8B1D-63B24ECB7565}\\{8350C2F2-5ADC-4E42-8639-06F86B6A8699}

04/01/14 10:02:01:782 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Starting to launch the Adobe Installer for uninstall mode.

04/01/14 10:02:01:782 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Obtained Adobe Common Folder Path.

04/01/14 10:02:01:782 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\Setup.exe

04/01/14 10:02:01:782 | [ERROR] |  | ASU | DeploymentManager | AAMEEUtilities |  |  | 3636 | CreateProcess failed. PathToProcess does not exist.

04/01/14 10:02:01:782 | [FATAL] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Failed to launch the Adobe Installer process.Stopping the uninstallation process.

04/01/14 10:02:01:783 | [WARN] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Failed to find the pdb database.

04/01/14 10:02:01:783 | [WARN] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Failed to get the local payload database handle.

04/01/14 10:02:01:790 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Undeployment XML created at path :: C:\Users\ADMINI~1\AppData\Local\Temp\{C273C7D5-F00E-4C6E-8B1D-63B24ECB7565}\\{A81D0133-4AC6-40BF-BF90-D18EB0BC182B}

04/01/14 10:02:01:790 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Starting to launch the Adobe Installer for uninstall mode.

04/01/14 10:02:01:790 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Obtained Adobe Common Folder Path.

04/01/14 10:02:01:790 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\Setup.exe

04/01/14 10:02:01:791 | [ERROR] |  | ASU | DeploymentManager | AAMEEUtilities |  |  | 3636 | CreateProcess failed. PathToProcess does not exist.

04/01/14 10:02:01:791 | [FATAL] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Failed to launch the Adobe Installer process.Stopping the uninstallation process.

04/01/14 10:02:01:791 | [WARN] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Failed to find the pdb database.

04/01/14 10:02:01:791 | [WARN] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Failed to get the local payload database handle.

04/01/14 10:02:01:801 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Undeployment XML created at path :: C:\Users\ADMINI~1\AppData\Local\Temp\{C273C7D5-F00E-4C6E-8B1D-63B24ECB7565}\\{28D5F060-2F2A-4911-9780-12F096B69BF2}

04/01/14 10:02:01:801 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Starting to launch the Adobe Installer for uninstall mode.

04/01/14 10:02:01:801 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Obtained Adobe Common Folder Path.

04/01/14 10:02:01:801 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\Setup.exe

04/01/14 10:02:01:801 | [ERROR] |  | ASU | DeploymentManager | AAMEEUtilities |  |  | 3636 | CreateProcess failed. PathToProcess does not exist.

04/01/14 10:02:01:801 | [FATAL] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Failed to launch the Adobe Installer process.Stopping the uninstallation process.

04/01/14 10:02:01:801 | [WARN] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Failed to find the pdb database.

04/01/14 10:02:01:801 | [WARN] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Failed to get the local payload database handle.

04/01/14 10:02:01:814 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Undeployment XML created at path :: C:\Users\ADMINI~1\AppData\Local\Temp\{C273C7D5-F00E-4C6E-8B1D-63B24ECB7565}\\{F7D40BE3-E834-4855-8422-9D2D8952E485}

04/01/14 10:02:01:814 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Starting to launch the Adobe Installer for uninstall mode.

04/01/14 10:02:01:814 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Obtained Adobe Common Folder Path.

04/01/14 10:02:01:814 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\Setup.exe

04/01/14 10:02:01:814 | [ERROR] |  | ASU | DeploymentManager | AAMEEUtilities |  |  | 3636 | CreateProcess failed. PathToProcess does not exist.

04/01/14 10:02:01:814 | [FATAL] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Failed to launch the Adobe Installer process.Stopping the uninstallation process.

04/01/14 10:02:01:814 | [WARN] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Failed to find the pdb database.

04/01/14 10:02:01:814 | [WARN] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | Failed to get the local payload database handle.

04/01/14 10:02:01:817 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 3636 | The install workflow is terminating.

    This topic has been closed for replies.

    2 replies

    T
    theonlyposeidonAuthor
    Participating Frequently
    May 18, 2014

    Looks like CCP 1.5 has fixed this problem for me. Can anyone else confirm?

    DeanRyan
    DeanRyan
    New Participant
    June 25, 2014

    I can confirm CCP 1.5 has fixed it for me. I rebuilt a package tonight which was not working on a particular PC and it's fine.


    I also then tested the newly built package remotely installing from a network share and it's also fine. Finally

    M
    Marist-Sion College
    Participating Frequently
    November 19, 2014

    Hi,

    We're seeing this problem now and it's with CCP 1.7, is anybody able to successfully deploy an x64 package?

    Thanks

    Ben

    J
    jrblalock
    New Participant
    April 1, 2014

    I don't have an answer for you I just wanted to add to the pile. I have had similair issues getting more current packages to install using CCP 1.4. My logs just throw a generic 1603 MSI error. I have done the package builds and the deployments on multiple machines with and without existing Adobe software installed and across WIn7 and 8.1 with the same resulets. I have also made a previous forum post asking for any help and recieved nothing so at this point I have little hope that whatever the issue is will get sorted. But rest assured from my research neither of us is alone.

    T
    theonlyposeidonAuthor
    Participating Frequently
    April 1, 2014

    I have completed some more testing yesterday and last night, still with no success. I even attemped installing the package that i created with the previous version of CCP, and it does not work now.

    I'm not sure if there has been a Windows update that breaks it.

    I'm going to install windows from disk and see if that make any difference. Becuase all of the other windows images that I have tested on have been deployed via MDT. I will let you know if I find anything.

    UPDATE: Have completed a completely fresh install of Windows 8.1 still get the same error.

    the only interesting line that i can find in log files is:

    MSI3003f.log

    CustomAction CADeploy returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)

    MSI (s) (48:6C) [07:56:07:399]: Closing MSIHANDLE (7695) of type 790536 for thread 1088

    Action ended 7:56:07: InstallFinalize. Return value 3.

    This error message is useless, and I am unable to find any other log files to look though.

    T
    theonlyposeidonAuthor
    Participating Frequently
    April 2, 2014

    Just another update.

    I built a Windows 7 SP1 VM this afternoon and installed CCP 1.4. Built a new trail package (Just Photoshop x86) letting re-download all contain again. and I managed to get that installed on the same machine. Just recreating the Full package again now(x64) and will test to see if that works. Fingers Crossed!

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