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Updating Acrobat without admin rights

Community Beginner ,
Jul 20, 2023 Jul 20, 2023

In my enterprise environment we have several users who use all things adobe an creative cloud. We would like a configuration solution in order to allow licensed users to updated adobe apps without admin priviledges.

 

I have seen this documentation. https://www.adobe.com/devnet-docs/acrobatetk/tools/AdminGuide/basics.html#update-order But it does not offer what I need. I want users to be able to update application with out needing local or network admin rights.

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Advocate ,
Jul 20, 2023 Jul 20, 2023

By default Acrobat can update itself running in Admin or Standard user context.

Did you experienced any issues?

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Community Beginner ,
Jul 24, 2023 Jul 24, 2023

Acrobats runs fine as a standard user, however in order to updated the user needs elevated priviledges. This goes for any adobe products. The goal is to allow standard users to updated apps when needed without admin rights. How can this be accomplished? 

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Advocate ,
Jul 24, 2023 Jul 24, 2023

Acrobat Updater can elevate itself for update installation for Admin and Standard users.

 

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Community Beginner ,
Jul 24, 2023 Jul 24, 2023

According do this it can not. 

Alexander29605169ubq8_0-1690218364015.png

This is creative cloud trying to updated on a windows 10 machine. Similar result on a windows 11 OS as well. So if there is a configuration I need to add or change I am all for it. 

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Advocate ,
Jul 24, 2023 Jul 24, 2023

Acrobat has it's own Updater, different from CC.

For auto-update mode it uses Acrobat Update Service for elevation and installs updates in Local System context.

No need for Admin credentials.

In manual mode (Check for updates menu) Updater will use different process, which will require Admin credentials in UAC prompt for Standard users.

Just don't cutomize anything related to updates in Acrobat installation and you are all set.

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Community Beginner ,
Jul 28, 2023 Jul 28, 2023

For both Adobe acrobat and Adobe CC products, the applications require admin rights to do everything in our enterprise environment.  I have attempted to test acrobat as recommended and it does not work. Even seting Adobe Update service to run as admin in local GPO does not negate the admin interaction. In order posts there have been talk of  xml configs and a certain ways to deploy. However, not much detail has been discussed for those solutions. Can someone provide direction to manually force what I need if possible. 

Alexander29605169ubq8_0-1690544801892.png

 

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Advocate ,
Jul 28, 2023 Jul 28, 2023

Please check this topic for instructions and provide verbose Updater log file in the private message.

Acrobat Pro DC not auto-updating - Adobe Support Community - 13960091

 

I can't speak for CC updates.

Acrobat Updater should be able to update Admin and Standard Users by default. If you customize Updater settings, including anything related to Acrobat Update Service, you might break the functionality. It is not uncommon for enterprises to make changes on the system to disable services or disable Updater setting for a number of business reasons in which case it is Admin responsibility to manage updates without built in Updater.

 

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Adobe Employee ,
Aug 20, 2023 Aug 20, 2023
LATEST

Hi @Alexander29605169ubq8 ,

 

Have you tried creating a Managed Package via the Admin Console? With Managed packages, you can decide what gets deployed and when it gets updated. You do not have to provide Admin rights to standard users for updating Acrobat. You can create packages that contain the latest or archived versions of Adobe products.

 

iCharles_0-1692600037315.png

iCharles_1-1692600103192.png

For more information on Creating Managed packages, click here.

 

 

 

 

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