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Participant
February 11, 2017
Answered

Upgrade current version of DC to latest version via SCCM

  • February 11, 2017
  • 1 reply
  • 609 views

In our organization I got the task to upgrade Adobe Reader DC to the latest version on all computers. We use SCCM to install our software updates. I am not quite shure out how I should address the upgrade. The documentation on the Adobe website is making me confused, so hopefully somebody here can help me a bit.

We currently have version 1500720033 (picked this number from the ftp site) installed at the moment but i want to upgrade the software to 1502320056. It's important that the language of DC is in Dutch. I can't find an installer of this version in Dutch, is it true that this does not exist? I installed the Adobe Customization Wizard DC and used the latest MSI see if I could change the language to Dutch but under 'Intallation options' all the language options are greyed out

Should I roll out all intermediate .MSP updates to get to the latest version? I have the feeling that I'm missing something, because there must be easier and faster way to do it. Help is much appreciated.

Regards,

Mark

    This topic has been closed for replies.
    Correct answer alisterblack

    If using a multi-lingual base installer you need to install the multi-lingual update (MUI).

    (if you are not then that would also account for the greyed out language options in the Customization Wizard.)

    1 reply

    alisterblack
    Community Manager
    Community Manager
    February 13, 2017

    "Almost all planned updates and out of cycle updates are language agnostic and can be applied over a product of any language. These don’t have a language code in the installer’s file name." Language Support and Configuration — Enterprise Administration Guide

    Updates are incremental, you only need to install the latest.

    Participant
    February 13, 2017

    Thanks for answering my question.

    When I apply update 1502320056 I receive a error message, see screenshot. I receive this error message on 3 computers.

    Is that particular .DLL file causing this error message? I checked the user rights and it looks to me that they are fine.

    alisterblack
    Community Manager
    alisterblackCommunity ManagerCorrect answer
    Community Manager
    February 13, 2017

    If using a multi-lingual base installer you need to install the multi-lingual update (MUI).

    (if you are not then that would also account for the greyed out language options in the Customization Wizard.)