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Participant
June 24, 2019
Question

We have deployed Adobe Arcrobat Pro 2017 via customisation wizard, but having issues with what file path we need to allow within Windows 10 to allow for updates

  • June 24, 2019
  • 2 replies
  • 934 views

Hi, we have deployed Adobe Acrobat 2017 via customisation wizard, which is working fine. But we are having issues with knowing what file path we need to allow within Windows 10 to allow for Adobe updates to install, without being logged on as an admin user.  As we use software restriction policies on our Windows 10 devices. Do we need to allow the following paths to be unrestricted ?

C:\Program Files (x86)\Adobe\Adobe 2017\*

C:\Users\*\AppData\Local\Adobe\*

C:\Program Files (x86)\Common Files\Adobe\ARM\*

Or can they be locked down further?

Many thanks

Daf

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2 replies

Participating Frequently
June 25, 2019

Daf,

In automatic mode (default) updates are installed under Local System account, meaning that Standard users should be updated without any need of unlocking anything.

Participant
June 25, 2019

Hi Leo, are tablets are locked down by group policies so users cant install software etc, and we have software restriction policies set. Previously when trying to run the Adobe update, it prompts for a domain admin, or local admin to install the update.  

Adobe Employee
June 28, 2019

Also where can I manually get the latest Adobe DC 2017 version?


You can download it here:  Download Acrobat 2017

Adobe Employee
June 24, 2019

Here are some suggestions:

You may want to open the following path "C:\Program Files (x86)\Common Files\Adobe\ARM\*" to a wider scope: 

C:\Program Files (x86)\Common Files\Adobe\*

I say this because the Adobe folder has several folders and files that may be updated in that process.

Also you may want to add both LocalLow and Roaming in the AppData folder path.

C:\Users\*\AppData\LocalLow\Adobe\*

C:\Users\*\AppData\Roaming\Adobe\*

Participant
June 25, 2019

This is great thank you Steve