Why isn't my redemption code working? I keep getting an "invalid redemption code" error.

[itsmyworkflo]

Why isn't my redemption code working? I keep getting an "invalid redemption code" error.

[Romsinha-9KMEUt]

Hi itsmyworkflo,

Please refer the article: http://helpx.adobe.com/x-productkb/global/redemption-code-help.html.

Regards,

Romit Sinha

[Guest]

I keep getting the same error as well and have confirmed proper entry of the redemption code as well as read the referenced article.  How do I resolve this issue without continuing to get bounced around to the same articles.