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New Participant
April 8, 2014
Question

Why isn't my redemption code working? I keep getting an "invalid redemption code" error.

  • April 8, 2014
  • 1 reply
  • 656 views

Why isn't my redemption code working? I keep getting an "invalid redemption code" error.

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1 reply

Romsinha-9KMEUt
Adobe Employee
Adobe Employee
April 15, 2014

Hi itsmyworkflo,

Please refer the article: http://helpx.adobe.com/x-productkb/global/redemption-code-help.html.

Regards,

Romit Sinha

August 29, 2015

I keep getting the same error as well and have confirmed proper entry of the redemption code as well as read the referenced article.  How do I resolve this issue without continuing to get bounced around to the same articles.