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Ralfoyd
Ralfoyd
New Participant
June 25, 2018
Answered

XD installation failed with "CustomAction CADeploy returned actual error code 1603"

  • June 25, 2018
  • 1 reply
  • 3719 views

Try to install "XDCC-9.1.12_nl_NL_WIN_64" getting the following error:

MSI (s) (D8:E8) [15:29:51:453]: Executing op: ActionStart(Name=CreateShortcuts,Description=Creating shortcuts,Template=Shortcut: [1])

MSI (s) (D8:E8) [15:29:51:453]: Executing op: IconCreate(Icon=ARPPRODUCTICON.exe,Data=BinaryData)

MSI (s) (D8:E8) [15:29:51:453]: Executing op: ActionStart(Name=CADeploy,,)

MSI (s) (D8:E8) [15:29:51:469]: Executing op: CustomActionSchedule(Action=CADeploy,ActionType=1025,Source=BinaryData,Target=runDeploymentManagerCA,CustomActionData=mode=install;sourceDir=C:\install\XDCC-9.1.12-def\Build\;installDir=;origDB=C:\install\XDCC-9.1.12-def\Build\XDCC-9.1.12-def.msi;installLang=)

MSI (s) (D8:2C) [15:29:51:469]: Invoking remote custom action. DLL: C:\windows\Installer\MSI1C78.tmp, Entrypoint: runDeploymentManagerCA

CustomAction CADeploy returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)

After that a rolling back will take place and the installation failed. Zie log part below this line.

MSI (s) (D8:E8) [15:29:51:453]: Executing op: ActionStart(Name=CreateShortcuts,Description=Creating shortcuts,Template=Shortcut: [1])

MSI (s) (D8:E8) [15:29:51:453]: Executing op: IconCreate(Icon=ARPPRODUCTICON.exe,Data=BinaryData)

MSI (s) (D8:E8) [15:29:51:453]: Executing op: ActionStart(Name=CADeploy,,)

MSI (s) (D8:E8) [15:29:51:469]: Executing op: CustomActionSchedule(Action=CADeploy,ActionType=1025,Source=BinaryData,Target=runDeploymentManagerCA,CustomActionData=mode=install;sourceDir=C:\install\XDCC-9.1.12-def\Build\;installDir=;origDB=C:\install\XDCC-9.1.12-def\Build\XDCC-9.1.12-def.msi;installLang=)

MSI (s) (D8:2C) [15:29:51:469]: Invoking remote custom action. DLL: C:\windows\Installer\MSI1C78.tmp, Entrypoint: runDeploymentManagerCA

CustomAction CADeploy returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)

Any idea how to solve this? I cannot install the update on any windows 10 computer.

Up to version XDCC5.0.12_nl_NL_WIN_64 never had such porblem.

    This topic has been closed for replies.
    Correct answer alisterblack

    Hi,

    Check you meet the system requirements - for Win 10 you need Windows 10 Creators Update (64-bit) – Version 1703 (build 10.0.15063)

    Adobe XD System requirements

    1 reply

    John T Smith
    John T Smith
    Community Expert
    June 25, 2018

    The only note I have about 1603 may not help, since it is about earlier software

    Code 1603 http://helpx.adobe.com/creative-suite/kb/error-1603-install-cs3-cs4.html

    Ralfoyd
    RalfoydAuthor
    New Participant
    June 26, 2018

    Thank you for your attempt to find an answer. Indeed, the info is not really usable in my case.

    Also I’m still wondering what did change in the way XD will be installed between version 5.0.12 and 9.1.12.

    alisterblack
    Community Manager
    alisterblackCommunity ManagerCorrect answer
    Community Manager
    June 26, 2018

    Hi,

    Check you meet the system requirements - for Win 10 you need Windows 10 Creators Update (64-bit) – Version 1703 (build 10.0.15063)

    Adobe XD System requirements

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