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Participating Frequently
July 27, 2019
Answered

Access to cc apps as an Admin. of Team Account?

  • July 27, 2019
  • 1 reply
  • 1789 views

Okay.. so I had my own subscription to cc but cancelled it when I purchased a team plan for my lab at school. How do I get my machine to recognize me as the admin of the new account and allow me to use my cc apps?  Adobe ID is the same for both accounts?

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Correct answer Vikrant R

By default, Admins don't have access for Products and services. You'll need to visit the https://adminconsole.adobe.com to manage your Team. Using the Admin Console, you'll need to Assign yourself a license, to the product to which you require access. You can use the Assign Users link on the Overview tab.

After you've provided access,if your Creative Cloud apps don't work right away, sign out and Sign in again. in any app, such as Photoshop choose Help > Sign Out.

Also, as you're new to teams, have a look at the Help articles at Teams Learn & Support.

All the best, and if you have any additional questions, let us know.

1 reply

Vikrant R
Community Manager
Vikrant RCommunity ManagerCorrect answer
Community Manager
July 29, 2019

By default, Admins don't have access for Products and services. You'll need to visit the https://adminconsole.adobe.com to manage your Team. Using the Admin Console, you'll need to Assign yourself a license, to the product to which you require access. You can use the Assign Users link on the Overview tab.

After you've provided access,if your Creative Cloud apps don't work right away, sign out and Sign in again. in any app, such as Photoshop choose Help > Sign Out.

Also, as you're new to teams, have a look at the Help articles at Teams Learn & Support.

All the best, and if you have any additional questions, let us know.

Participating Frequently
July 30, 2019

​There is no ​"Assign User" tab???

Chre
Inspiring
July 30, 2019

Hi all, hi christianpdupont​,

I think it is from "Users", on top of your window: