Adobe creative cloud web portal error

[Mohanapriya5CA1]

When I click the Your work area in Adobe Creative cloud web portal then I am getting this error message 

Error 401: Unauthorized

[kglad]

clear your adobe.com cookies or try a different browser

[Mohanapriya5CA1]

I tried, it didn’t work

[kglad]

do you have a team/enterprise account or individual account?

are you using the cc desktop app and clicking this link to access your cc web file:

[Mohanapriya5CA1]

I have an enterprise account (Mac).

In the cc Desktop app, the "File syncing disabled" and "your work" area is disabled.

[kglad · Accepted solution]

<moved from cc services>

[Bani Verma · Accepted solution]

Hi there, 

Creative Cloud Enterprise Admin can disable this feature from their end, please reach out to your admin to get access. To know to how to contact your admin please see: https://helpx.adobe.com/enterprise/kb/contact-administrator.html 

Hope this helps. 

[Mohanapriya5CA1]

Thankyou Team, 

My IT Team were fixed the error. 

Now it's working fine.