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Hi!
I can't find a smudge tool in my free version (5.5.0) of Adobe Fresco on Microsoft Surface Pro.
I've been googling and from what I've found I thought the smudge tool is supposed to be there under the eraser tool, but as you can see on my screenshot, I don't have it?
Do I have the wrong version, am I blind or is the smudge tool not included in this version?
Hello @Nadiya38986558zj5c,
Thanks for sharing the details. Are you using a Surface laptop with an ARM-based processor? If so, the Smudge tool is currently unavailable. Learn more here: (https://adobe.ly/4dzcjMY).
Looking forward to hearing from you.
Thanks,
Anubhav
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Hello @Nadiya38986558zj5c,
We understand how frustrating it can be to experience technical issues. Would you mind trying the following steps and checking if they help:
1. Go to Creative Cloud Desktop Application
2. Press Ctrl+Alt+R
3. It will show a dialog to Relaunch
4. Click Continue and wait for 2-3 minutes
5. Launch Fresco
Additionally, try resetting Fresco (https://adobe.ly/4frNcxv...) and share your observations.
Looking forward to hearing from you.
Thanks,
Anubhav
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Thank you for the reply!
I relaunched, reset and even reinstalled the app on my microsoft surface and it didn't work. But I decided to try installing Adobe Fresco on my other laptop and the smudge tool is there right where it's supposed to be.
It must be a problem with compatibility with microsoft surface then? Or maybe I should change someting in the settings?
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Hello @Nadiya38986558zj5c,
Thanks for sharing the details. Are you using a Surface laptop with an ARM-based processor? If so, the Smudge tool is currently unavailable. Learn more here: (https://adobe.ly/4dzcjMY).
Looking forward to hearing from you.
Thanks,
Anubhav
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Oh, I see. Yes, it has an ARM-based processor, so I guess I'll have to wait until they add the smudge tool.
Thank you very much for the help. 🙂