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5

Fresco V.4.4 - Brush stuck on windows cursor

New Here ,
Mar 24, 2023 Mar 24, 2023

Hi, even since I've update Fresco to v 4.4.0, the Windows arrrow is always displayed, which is not fun to experiment. 
I don't have this problem with Illustrator, nor Photoshop and I went back to the v 4.3.0 of Fresco, and the problem was gone.

So, is there a way to fix the situation for the v 4.4.0 ?
Thank you !

(I am using a Hion Kamvas Tablet)

TOPICS
Canvas settings , Performance , Tools
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correct answers 1 Correct answer

Adobe Employee , Apr 04, 2023 Apr 04, 2023

Hello @Hiwagusu @Imaginerie,

 

Thanks for your patience. The product team is aware of this problem and is working on a fix for a future release.

Please stay tuned for updates.

 

Thanks,

Anubhav

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Community Expert ,
Mar 24, 2023 Mar 24, 2023

I have just checked, and damn you're right!
I tried all the brushes settings (cross-hair, none, stamp) and no luck.
I logged a bug report within the app (it opens an email to frescohelp@adobe.com, you can use the same to report it)
The more people write, the more it gets attention 🙂

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Adobe Employee ,
Mar 24, 2023 Mar 24, 2023

Hello @Hiwagusu@Imaginerie,

 

We understand that encountering technical issues can be frustrating. Kindly allow us some time to check this with the team so we can provide you with the appropriate fix.

 

Thanks,

Anubhav

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Community Expert ,
Mar 24, 2023 Mar 24, 2023

I logged a bug report in the app and attached a video grab as well, Let me know if you need anything else.

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Advocate ,
Jun 22, 2023 Jun 22, 2023

Currently 4.7.. Still a problem

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Adobe Employee ,
Apr 04, 2023 Apr 04, 2023

Hello @Hiwagusu @Imaginerie,

 

Thanks for your patience. The product team is aware of this problem and is working on a fix for a future release.

Please stay tuned for updates.

 

Thanks,

Anubhav

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Advocate ,
Sep 09, 2023 Sep 09, 2023

I know it has been said, but just a reminder to vote here if you haven't already. Mark as critical and add comments. https://adobefresco.uservoice.com/forums/919786-adobe-fresco/suggestions/38717338-visible-brush-curs...

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Advocate ,
Sep 09, 2023 Sep 09, 2023
LATEST

I have just realised that link is not related to the Windows issue we are experiencing. I have just added a post for this issue. As before, vote, mark critical, add comments https://adobefresco.uservoice.com/forums/919786-adobe-fresco/suggestions/47226932-variable-brush-cur...

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