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Group Layer not opening/ expanding after clicking twice in Fresco

New Here ,
Apr 17, 2024 Apr 17, 2024

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I am new to this program, but when i group layers in a folder, usually double clicking opens the folder right? it used to do that but now it just opens the layer options tab, and i cant find how to resolve this

 

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How-to , Layers

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Adobe Employee ,
Apr 19, 2024 Apr 19, 2024

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Hi @Grayson29126784bhpg,

 

It sounds like you're encountering an issue with double-clicking to open layer folders in Adobe Fresco. Let's try a few troubleshooting steps to resolve this.

 

Firstly, I'd recommend restarting both the Illustrator application and your computer. Sometimes, simply refreshing the software can resolve minor glitches like this.

 

If the issue persists, it's worth checking if double-clicking is functioning correctly in other applications or areas of your computer's interface. This can help determine if the problem is specific to Illustrator or if it's a broader issue with your mouse or clicking mechanics.

 

If this doesn't help, please provide more details about your operating system, Adobe Fresco version, and any recent changes or updates you've made to your system. This information can help us further diagnose the problem and provide tailored assistance.

 

Let me know how it goes, and feel free to ask if you have any questions or need further assistance!

 

Best regards,
Anshul

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New Here ,
Apr 24, 2024 Apr 24, 2024

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Hello, I am also having this issue, and only in Fresco. It started happening recently and I can only get into a layer by spamming the hell out of click and hoping it gets me in. I have restarted both Fresco and my PC multiple times.

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Community Beginner ,
Sep 08, 2024 Sep 08, 2024

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I am experiencing this behaviour only in Fresco too.

 

Sometimes closing and re-opening Fresco will allow me to enter the groups until it stops working again a maybe 10 minutes later. I'm also seeing that using the mouse to double click the layers has a higher success rate than double clicking with my Wacom stylus.

 

I noticed that this commonly happens when exporting to Photoshop and then importing back into Fresco. I use Photoshop for the more extensive correction tools such as warping and, in my opinion, more convenient organisation of groups, masking, cut and paste etc. I usually merge my changes but I suspect it may cause this behaviour in the remaining groups.

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Adobe Employee ,
Sep 09, 2024 Sep 09, 2024

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Hello @AngryBaer,

Thanks for reaching out. Would you mind trying the suggestions shared in this help article (https://adobe.ly/3MCXldl) and letting us know if it helps?

Looking forward to hearing from you.

 

Thanks,

Anubhav

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Community Beginner ,
Sep 09, 2024 Sep 09, 2024

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Thank you for the suggestion @Anubhav M , switching one of the buttons in the Wacon tablet properties to "double click" appears to allow opening the groups more consistently. 

 

However, I have no trouble double clicking by tapping the stylus or using the mouse left click in any other context outside of Fresco. e.g. I can easily and consistently navigate the file browser of the operating systen, launch apps, easily open groups in Photoshop using the stylus double tap or the mouse double click. This seems to be a unique problem in Fresco.

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Explorer ,
Dec 23, 2024 Dec 23, 2024

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Same here. I have the exact same problem since the 5.0.0 of Fresco. No problems like this before. I have to SPAM double clicking a group of layers so it finally opens... It's very annoying and a waste of time.

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New Here ,
Dec 23, 2024 Dec 23, 2024

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Did you find out how to solve this problem? I'm having the same issue. Though the problem exists on my laptop (windows 11) only, on my pc (windows 10) double clicking works just fine.

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New Here ,
Jan 20, 2025 Jan 20, 2025

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Soo, is there any updates on this? The employees in these forums always seem vocal to suggest "turning it off and back on again" but never come back saying "This is an issue with our product and a team is working on a fix".

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New Here ,
Jan 30, 2025 Jan 30, 2025

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I have / had this problem since july, and it is still not fixed. I have to click rapidly to get in the layer... please fix it, it makes me nuts! @Anubhav M 

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New Here ,
Dec 26, 2024 Dec 26, 2024

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Same problem here on pc, win 11 and wacom cintiq 24HD. Never had this problem on win10...

 

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New Here ,
Dec 26, 2024 Dec 26, 2024

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If I left-click on the group-layer with my mouse, the flyout-menu appears after a second.
Maybe if you could stop this behavior on left-click, the whole malefunction would dissapear?
We don´t need the "right-click" reacting to the left mouse-button, why should we?
Otherwise the whole application is not usable on pc with win11.

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Community Beginner ,
Jan 31, 2025 Jan 31, 2025

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same problem here, work flow in fresco its getting harder and harder 

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New Here ,
Jan 31, 2025 Jan 31, 2025

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LATEST

EVERYONE, I FOUND THE SOLUTION

Go buy Rebelle 7. No ad, I'm serious. It is a one-time purchase instead of a subscription. I bought it maybe 6 months ago and I am never using Adobe to draw again. Does not have an iPad version, so you might be stuck with ProCreate.

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