Group Layer not opening/ expanding after clicking twice in Fresco

[Grayson29126784bhpg]

I am new to this program, but when i group layers in a folder, usually double clicking opens the folder right? it used to do that but now it just opens the layer options tab, and i cant find how to resolve this

[Anshul_Saini]

Hi @Grayson29126784bhpg,

It sounds like you're encountering an issue with double-clicking to open layer folders in Adobe Fresco. Let's try a few troubleshooting steps to resolve this.

Firstly, I'd recommend restarting both the Illustrator application and your computer. Sometimes, simply refreshing the software can resolve minor glitches like this.

If the issue persists, it's worth checking if double-clicking is functioning correctly in other applications or areas of your computer's interface. This can help determine if the problem is specific to Illustrator or if it's a broader issue with your mouse or clicking mechanics.

If this doesn't help, please provide more details about your operating system, Adobe Fresco version, and any recent changes or updates you've made to your system. This information can help us further diagnose the problem and provide tailored assistance.

Let me know how it goes, and feel free to ask if you have any questions or need further assistance!

Best regards,
Anshul

[Mikael5C11]

Hello, I am also having this issue, and only in Fresco. It started happening recently and I can only get into a layer by spamming the hell out of click and hoping it gets me in. I have restarted both Fresco and my PC multiple times.

[AngryBaer]

I am experiencing this behaviour only in Fresco too.

Sometimes closing and re-opening Fresco will allow me to enter the groups until it stops working again a maybe 10 minutes later. I'm also seeing that using the mouse to double click the layers has a higher success rate than double clicking with my Wacom stylus.

I noticed that this commonly happens when exporting to Photoshop and then importing back into Fresco. I use Photoshop for the more extensive correction tools such as warping and, in my opinion, more convenient organisation of groups, masking, cut and paste etc. I usually merge my changes but I suspect it may cause this behaviour in the remaining groups.

[Anubhav M]

Hello @AngryBaer,

Thanks for reaching out. Would you mind trying the suggestions shared in this help article (https://adobe.ly/3MCXldl) and letting us know if it helps?

Looking forward to hearing from you.

Thanks,

Anubhav

[AngryBaer]

Thank you for the suggestion @Anubhav M , switching one of the buttons in the Wacon tablet properties to "double click" appears to allow opening the groups more consistently. 

However, I have no trouble double clicking by tapping the stylus or using the mouse left click in any other context outside of Fresco. e.g. I can easily and consistently navigate the file browser of the operating systen, launch apps, easily open groups in Photoshop using the stylus double tap or the mouse double click. This seems to be a unique problem in Fresco.