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problem with Fresco running on Microsoft Surface Pro 7

New Here ,
Apr 22, 2020 Apr 22, 2020

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hi all,

the problem with running Fresco on MS Surface Pro 7 under Windows 10. The Fresco crashes during starting and never has time to start.

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correct answers 1 Correct answer

Adobe Employee , Apr 24, 2020 Apr 24, 2020

Hello drsasha,

 

Kindly share the log files from your system for us to look into the issue. Here are the steps:

https://helpx.adobe.com/in/creative-cloud/kb/cc-log-collector.html

 

Thanks a lot,

Rohit

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Adobe Employee ,
Apr 24, 2020 Apr 24, 2020

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Hello drsasha,

 

Kindly share the log files from your system for us to look into the issue. Here are the steps:

https://helpx.adobe.com/in/creative-cloud/kb/cc-log-collector.html

 

Thanks a lot,

Rohit

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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