Solved: Re: problem with Fresco running on Microsoft Surfa... - Adobe Product Community - 11071254

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drsasha@mail.ru

New Here ,

hi all,

the problem with running Fresco on MS Surface Pro 7 under Windows 10. The Fresco crashes during starting and never has time to start.

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Performance

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1 Correct answer

Rohit Guglani

Adobe Employee , Apr 24, 2020 Apr 24, 2020

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Correct answer by Rohit Guglani

Adobe Employee ,

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Hello drsasha,

Kindly share the log files from your system for us to look into the issue. Here are the steps:

https://helpx.adobe.com/in/creative-cloud/kb/cc-log-collector.html

Thanks a lot,

Rohit

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Adobe Fresco User Guide

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