problem with Fresco running on Microsoft Surface Pro 7

[drsasha@mail.ru]

hi all,

the problem with running Fresco on MS Surface Pro 7 under Windows 10. The Fresco crashes during starting and never has time to start.

[Rohit Guglani · Accepted solution]

Hello drsasha,

Kindly share the log files from your system for us to look into the issue. Here are the steps:

https://helpx.adobe.com/in/creative-cloud/kb/cc-log-collector.html

Thanks a lot,

Rohit