Windows cursor in Fresco

[Torsten.H]

I'm using Fresco on a Surface Pro 16, Win 10 tablet. Unfortunately I get the normal Windows cursor (arrow) when drawing. I've already searched all possible menus (windows & Adobe) to turn it off, but can't find a solution.

It's a bit irritating and I would like to see the brush size or just a dot. I don't have this problem in other Adobe products. Does anyone have an idea how to correct this?

[Sheena Kaul]

This issue had been fixed for the previous reports. 

Would you please confirm the version of the Fresco app on your device?

[LilyMoonlight]

I've had it for about a month, so it can't be very old...


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[Sheena Kaul]

We've released the latest version of Fresco yesterday and I'd request you to update to the latest version i.e. 2.0 and let me know if you still have issues.

[Gabby5C94]

Hi Sheena,

Thanks for getting back to me. I downloaded the most recent version, 2.01 just yesterday. The cursor is still appearing instead of the typical circle or point that appears in photoshop.

[Sheena Kaul]

Just to confirm, are you using a surface pen?

[Gabby5C94]

Nope, I'm working on a Huion GT221 Pro with an MSi laptop. The cursor appears both on my computer's track pad, and when I'm using the Huion pen on the tablet.

[Sheena Kaul]

I've passed on the info to the engineers and they're looking into this.

[cdunican68]

I am also currently having this issue on Wacom Cintiq Pro 13.

[RocketFive]

Hi there

I'm getting the same issue while using a Wacom Cintiq Pro 16, I have an arrow pointer while using the pen. I have the latest version of Fresco installed.

Thanks.

[Sheena Kaul]

We're working on fixing this issue.

We'll update this thread as soon as we have more details.

[Dave_Draws]

I am having a similar, but not exact issue. In my case, the cursor always looks like a star icon, as I mentioned in another post. I was asked to also mention this here.

I am using Fresco on a Microsoft Surface Pro 6.

[Sheena Kaul]

Does this happen while using the pen/stylus?

[Sue Garibaldi]

Dave. 

I received the emails you sent through the Report A Bug link. I'm going to look into them and I'll respond there. 

Sue.

[Damnio]

Same issue with a Huion Kamvas 22 Plus and Windows 10 Pro. Sounds like this problem needs a lot of time to be fixed isn't? That's a pity, it may sounds not important but as an illustrator watching that mouse arrow while working ruins the experience and it is distracting other than cover the brush sign.

Thanks

[brettd80332656]

Same issue here. Windows cursor is always on even when using the pen. This is the pen that comes with the pen display, not a Surface Pen. Huion Kamvas 22 Plus. Windows 10, up to date. Adobe Fresco, up to date. 

[Sheena Kaul]

We're working on this issue and will update once the fix is live. 

[Han_]

Still facing the same issue with a Wacom One Creative Display... really looking forward to the fix!

[thedamimilaki]

I'm having this problem since I updated fresco. Its not sowing the brush shape and it won't change through fresco settings. Is there something else I can do?

[lindag987654321]

I am having this problem.  My setup is a Windows custom built gaming laptop (64gb of RAM) and a Wacom Intuos 5 Touch.  I cannot get Fresco to show the cursor any differently than a small dot (star).

[scratchyback]

I still have this issue. Surface pro 7 with a surface pen. I have selected 'Brush stamp' under 'app settings - input- Brushes - Brush preview' but i  dont see the brush preview (and just the windows pen cursor) untill I actually start drawing (by then it is too late to be useful)

I want to see the brush stamp on hover over with the pen so I can see how big the stroke will be -before- I actually start painting.

Any ideas?

[brilliant_daydream0D4C]

March 23rd, 2023 and I the mouse cursor is still visible in Adobe Fresco Desktop version.

[Massimo28425034906i]

I have the same problem, somebody can help us please.

[Deensama]

Same problem here, install and uninstall, and the problem don't be solved.

[Don28878734xrjz]

same 

[cryothic]

Thank god, I'm not the only one. I was scrolling through all those 2019/2020 posts, saying it's solved.

Windows 11, Huion Kamvas 13

And still the mouse-cursor.

Photoshop works fine. I wish Fresco would too.