Hey folks, i'm trying to run the updater in the Application Manager on my iMac (Mountain Lion) but I keep getting an error saying"Please close the following applications to continue:AdobeCrashDaemon"If I hit continue it just keeps popping back up and can't see where that application is running (presumably in the background somewhere)Any help is appreciatedThanksNeil

New Participant

Answered

Adobe Crash Daemon preventing Creative Cloud Updater

Forum|Forum|13 years ago
August 13, 2012
29 replies
246830 views

Hey folks, i'm trying to run the updater in the Application Manager on my iMac (Mountain Lion) but I keep getting an error saying

"Please close the following applications to continue:

AdobeCrashDaemon"

If I hit continue it just keeps popping back up and can't see where that application is running (presumably in the background somewhere)

Any help is appreciated

Thanks

Neil

This topic has been closed for replies.

Correct answer David__B

Hi Sergei and Neil,

Did you check the Activity Monitor?

Should be in Applications > Utilities folder

- Open it and look under the Process Name column and see if you see anything saying AdobeCrashDaemon

- Try to Quit the process if you find it and then running the Updater again

You should be able to initiate the updater from within any of the CS6 products from Help > Updates (that might be what you are doing already)

-Dave

B

Bund josh

Known Participant

Hi,

Still works. Thx. I dont know why Adobe has not fixed issue. Thx again.

J

JMundle

New Participant

Thank You, this worked as you stated. Is there something I can do to prevent this from happening again?

F

FlowerX

New Participant

I couldn't find the programm. After a while I looked in the CPU and could not find it there eighter.
I did a forced stop via the Apple icon and forced stopped the creative cloud. Next the update went without errors...

The AdobeCrashdaemon stoped by itself after (a long...) while.

E

eyeswideopen_

New Participant

Hello,

I'm searching for help. I can't use photoshop because the app wants me to close Adobe CR Daemon.

I already did it, also on the app monitor of my mac but it still doesn't work.

Anything I need to do more ?

Thanks for your help

kglad

Braniac

shut down your mac > start your mac > retry installing.

A

Alexandra5FB9

New Participant

Hey I am having the same problem, so i deleted photoshop off of my laptop to just re-install it but it is only giving me the update option instead of re-installing it.

kglad

Braniac

you need to properly uninstall, not delete with all programs, not just adobe's.

CottageCheesley

New Participant

8 years later and this issue still exists smh. the process found here works, but seriously, 8 years of this bug is insane.

C

closetworks

New Participant

Closing Adobe CRDaemon in Activity Monitor worked great. Thanks.

L

LuminousWorks

Participating Frequently

Why are we supposed to use Activity Monitor to overcome a shortcoming in the installer? I get this error every time there's an update to Adobe Audition and only that app. There are usually 3 instances of the damned adobeCRdaemon running that have to be quit. Why isn't the installer dealing with it?

D

djdeforte

New Participant

I had this same issue, thank you for finding the solve, this process worked perfectly.

R

RedRadouaneRed

New Participant

Thank you so much, it makes me know a new feature that I didn't know on Mac