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New Participant
October 2, 2012
Answered

Downloading Dreamweaver CS5.5

  • October 2, 2012
  • 1 reply
  • 5969 views

I bought this product by download 10 months ago in November 2011. My system crashed and I have to re-install all software. Adobe have said they cannot help as they only ship CS6 now. The cost of upgrading to that is quite steep. Does anyone have any advice as to how to get this older version installed?

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Correct answer Jeffrey_A_Wright

If you bought the download option then it should still be available in your account.  You can find details on how to accomplish this at http://forums.adobe.com/thread/1006208?tstart=0.

If you are unable to locate the order then you can follow the steps listed at http://prodesigntools.com/all-adobe-cs5-direct-download-links.html to download CS5.  Please make sure to back up your install files in case you need them again in the future.

1 reply

Jeffrey_A_Wright
Community Manager
Jeffrey_A_WrightCommunity ManagerCorrect answer
Community Manager
October 2, 2012

If you bought the download option then it should still be available in your account.  You can find details on how to accomplish this at http://forums.adobe.com/thread/1006208?tstart=0.

If you are unable to locate the order then you can follow the steps listed at http://prodesigntools.com/all-adobe-cs5-direct-download-links.html to download CS5.  Please make sure to back up your install files in case you need them again in the future.

New Participant
October 3, 2012

Jeff,

Thanks very much for taking the time and trouble to reply. I now have it working fine, which is a great relief.

It was the second option you gave that worked for me. I had in fact seen this before but it did not work for me then. I tried it again following your recommendation and read it more thoroughly. I realised that my error previously was not being signed in concurrently to my adobe account. If you have not done that you get access denied.

As regards the first option I have found that adobe will not supply CS5.5 onlt CS6. Even if you start off on a download screen which refers to 5.5 it changes to 6. In my call to adobe support I was told the same thing, that I could not get 5.5 and the only way to do it was borrow a disk from a friend or prevail upon a reseller to let me have one. It does seem unusual to me that a major software company drops an old version so soon after a new release.

Thanks once again

Richard

Jeffrey_A_Wright
Community Manager
Community Manager
October 3, 2012

Richardtrevorjones were you able to locate the order under your account?  If you choose the download option when you originally purchased CS5 then it should have been available there.