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s2designs
New Participant
May 16, 2013
Answered

DPS Desktop Tools CS6 26.0.0 Update There was an error installing this update. Please quit and try a

  • May 16, 2013
  • 3 replies
  • 1015 views

I'm running the prerelease of indesign CC and trying to develop an APP using DPS, when i click on FOLIO BUILDER it says I need to update it.  When I try and update it gives me this error message.

DPS Desktop Tools CS6 26.0.0 Update

There was an error installing this update. Please quit and try again later. Error Code: U44M1I216

Any ideas?

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    3 replies

    S
    s2designsAuthor
    New Participant
    May 17, 2013

    Thanks Jeff A WRIGHT, can you direct me to this forum as opposed to the public one?

    I attempted the advice from Ned, but now it says I need to update, but when i attempt it says no updates are available?

    I'm thinking uninstall and start over?

    Jeffrey_A_Wright
    Community Manager
    Jeffrey_A_WrightCommunity Manager
    Community Manager
    May 17, 2013

    S2Designs the prerelease site is located at https://prerelease.adobe.com/.  For any additional postings please post to the User forum within the site.

    You are using InDesign CC correct and not InDesign CS6?  InDesign CS6 is what is currently available through the Creative Cloud for users not involved in the pre-release program.

    Jeffrey_A_Wright
    Community Manager
    Jeffrey_A_WrightCommunity Manager
    Community Manager
    May 16, 2013

    S2designs for difficulties you are experiencing with a pre-release please post to the applicable pre-release forum as opposed to the public forums.

    Ned Murphy
    Ned MurphyCorrect answer
    Brainiac
    May 16, 2013

    See the following:

    http://helpx.adobe.com/creative-cloud/kb/update-error-u44m1i216.html

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