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GGallin
New Participant
August 5, 2014
Question

Error: DF016

  • August 5, 2014
  • 1 reply
  • 775 views

As soon as I choose which applications to install, I receive an error stating DF016: failed to create required folders

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    1 reply

    G
    GGallinAuthor
    New Participant
    August 5, 2014

    I'm installing CS6 on a MAC.

    Jeffrey_A_Wright
    Community Manager
    Jeffrey_A_WrightCommunity Manager
    Community Manager
    August 5, 2014

    GGallin I would recommend looking at the more specific error within your installation logs to determine the folder which is unable to be created.  You can find more details on how to locate and interpret your installation log files at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html.  You are welcome to post the specific errors you discover to this discussion.

    G
    GGallinAuthor
    New Participant
    August 6, 2014

    It's saying that the error with DF016 is "unable to create required folders".

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