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嘉
嘉璇张38084402
Participating Frequently
July 17, 2019
Question

tnstall error 505

  • July 17, 2019
  • 2 replies
  • 3352 views

i tried method provided by adobe website, still can't work , error 505

This topic has been closed for replies.

2 replies

Z
Zenifth
Participant
June 21, 2020

https://www.youtube.com/watch?v=0pQSGjRfCuc

heres a video which helped out for anyone needing for error 505;)

kglad
Community Expert
kgladCommunity Expert
Community Expert
July 17, 2019

you need a 64 bit computer and the latest win 10 update.

嘉
嘉璇张38084402Author
Participating Frequently
July 17, 2019

thx,i already have my system updated, but when i updated creative cloud.....same error 505....

Jeffrey_A_Wright
Community Manager
Jeffrey_A_WrightCommunity Manager
Community Manager
July 17, 2019

嘉璇张38084402, do you have Beyondtrust Powerbroker installed?  If so, then please uninstall this software.  If you do not have Beyondtrust Powerbroker installed, then please verify with your I.T. department or Microsoft that all available Windows updates have been applied.

For more information on Error 505 see Creative Cloud download and install errors .

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