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jesusa33277438
Participant
February 9, 2015
Pregunta

when i try to open photoshop this shows up Please uninstall and reinstall the product. If this problem still occurs, please contact Adobe technical support for help, and mention the error code shown at the bottom of this screen. Error: 16

  • February 9, 2015
  • 1 respuesta
  • 796 visualizaciones

i had to take my photoshop file into a hardrive because my dad was going to give me a new Mac and when things didn't work out and went back to my old one i use the time capsule thing to save everything before but didn't give me photoshop so i physically moved the file and tried to open it but then this error shows up

Please uninstall and reinstall the product.

If this problem still occurs, please contact Adobe technical support for help, and mention the error code shown at the bottom of this screen.

Error: 16

and when i click the uninstall app on the file it tells me this

The alias “Uninstall Adobe Photoshop CS6 2” can’t be opened because the original item can’t be found

and when i click fix alias i click on photoshop and the app just turns into photoshop and i just run in circles

please help thank you

    Este tema ha sido cerrado para respuestas.

    1 respuesta

    Mylenium
    Legend
    February 9, 2015