Wasted generative credits on bad results

[David306816550282]

I'm tired of wasting valuable credits on bad footage, I simply can't use.

I recommend a lo-res preview render before having to spend actual credits.

[Kartika Rawat]

Hi @David306816550282!

Thanks for reaching out and sharing your feedback. We understand how frustrating it can be to use credits on footage that doesn’t meet your expectations. Your suggestion for a low-resolution preview render is a great idea, and we’ll pass it along to our product team for consideration. In the meantime, if you share the prompt and the generated results with us, we can look into it.

^KR

[David306816550282]

Hello, I'd love to share my many generated videos that wasted credits, but I'm not sure how. The clips don;t seem to generate their own URL.

[Kartika Rawat]

Thanks for writing back. You can drop them on any file-sharing app and share the link with us here. Also, please give feedback by clicking on the thumbs-down button.

^KR

[Waren30801297af1k]

Thanks for the tip! I had to tweak my prompt about 4 times to get the results I wanted! But by then, all my credits were exhausted and gotta pay or wait until the next reset. I've had the plan for 4 months now and I think I will cancel until there's an option where the credits are only deducted when a video is downloaded! That's how you keep your loyal customers!!