• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

AI keep changing my color

Community Beginner ,
Jan 07, 2020 Jan 07, 2020

Copy link to clipboard

Copied

Hi. So it doesn't matter when I worked on RGB or CMYK mode,

the color (and also the code of course) gradually change by itself.

The color keeps changing if I re-open the file even the color mode or settings remain the same.

 

original colororiginal colorchanged colorchanged color

As you can see, the colors on the top is my original color but it turns faded/darker at the bottom.

 

Help? anyone?

Thank you 🙂

TOPICS
Bug , Performance , Tools

Views

20.0K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
Community Expert ,
Jan 07, 2020 Jan 07, 2020

Copy link to clipboard

Copied

How are your Color Settings setup?

Do you get any warnings when you check the Profile Mismatches and Missing Profiles checkboxes?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 07, 2020 Jan 07, 2020

Copy link to clipboard

Copied

Screen Shot 2020-01-07 at 17.22.50.png

 

the warning only show when i drag an image/object from outside. But the color keep changing itself 😞 and now i just realized that I haven't close the file but it's still changing. (but it's not only happened on 1 file anw, I think almost everytime I use AI)

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Jan 07, 2020 Jan 07, 2020

Copy link to clipboard

Copied

Does the change happen suddenly if you add transparency to any element (not just the colour you are checking)? 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 07, 2020 Jan 07, 2020

Copy link to clipboard

Copied

it's changed even when I do nothing I guess 😄

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 07, 2020 Jan 07, 2020

Copy link to clipboard

Copied

Does it still happen when you reset your Color Settings to one of the default presets?

You may want to turn on the warnings.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 07, 2020 Jan 07, 2020

Copy link to clipboard

Copied

I always use the default one, but it's always changing the color. So I checked the profile mismatches & missing profile with hope that I could track the changes but that also makes the setting turn to 'custom' 🙂

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 07, 2020 Jan 07, 2020

Copy link to clipboard

Copied

I always use the default one, but it's always changing the color.

No, the default one does not preserve embedded profiles, but preserves numbers.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 07, 2020 Jan 07, 2020

Copy link to clipboard

Copied

so, what should I do to make it default again?

I thought default preset means using the setting option from AI

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 07, 2020 Jan 07, 2020

Copy link to clipboard

Copied

Oh I see now, I think I accidentaly change it when checking the box. But I usually do used the default one 🙂

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 07, 2020 Jan 07, 2020

Copy link to clipboard

Copied

I would choose the settings Europe General Purpose 3 preset and turn on the warnings.

Quit Illustrator and see if you get any warnings when you open an existing file.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 07, 2020 Jan 07, 2020

Copy link to clipboard

Copied

Ok, there's a warning like this:

Screen Shot 2020-01-07 at 17.51.19.png

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 07, 2020 Jan 07, 2020

Copy link to clipboard

Copied

You must have saved the file with the modified settings.

Does your color still change?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 07, 2020 Jan 07, 2020

Copy link to clipboard

Copied

Ah, so I have to make it to Europe General Purpose 3 and save all files?

I haven't change back to my original color, so I'm not sure wheter it's still changing or not.

Anw thanks for the help until now 🙂

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 07, 2020 Jan 07, 2020

Copy link to clipboard

Copied

Ah, so I have to make it to Europe General Purpose 3 and save all files?

If  you don't want that message to come up, you need to resave them.

Let us know if the color change starts happening again, then you may try to reset the AI preferences file.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 21, 2020 Jan 21, 2020

Copy link to clipboard

Copied

hi. It's works for a moment, but now it turned the same 😞 the color code keep changing the code..

How to reset AI preferences?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 22, 2020 Jan 22, 2020

Copy link to clipboard

Copied

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 21, 2020 Jun 21, 2020

Copy link to clipboard

Copied

Me too, but I have a trick.

Use the HEX code instead of typing the RGB number, then click OKThis trick works fine on my PC. Hopefully, it works on your PC too. At least it's worth trying. Let me know the progress.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 22, 2020 Jun 22, 2020

Copy link to clipboard

Copied

HEX code is just another way of describing an RGB color.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 13, 2021 Apr 13, 2021

Copy link to clipboard

Copied

I have the exact same problem, that's how I found this thread. These problems with color profiles mismatches started happening in January 2021, just like for you it seems. I suspect a glitch in Illustrator's current version, I hope Adobe can address... Or maybe it's worth uninstalling and reinstalling all the Adobe apps, because they're not synchronizing properly?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 13, 2021 Apr 13, 2021

Copy link to clipboard

Copied

Can you show your Edit > Color Settings?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 23, 2021 Apr 23, 2021

Copy link to clipboard

Copied

I am having the same issue regarding changing colours - working in RGB and colours keep reverting to a dull tone. Here are my settings.. 

Any help hugely appreciated. A

 

Screenshot 2021-04-23 at 13.11.31.png

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 23, 2021 Apr 23, 2021

Copy link to clipboard

Copied

And what is the Document Color Profile? Edit > Assign Profile...

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 27, 2021 Apr 27, 2021

Copy link to clipboard

Copied

Hi Ton

 

I compared two files, one that was changing the value 'File A' and another that didn't 'File B'.

 

After checking each file the difference seemed to be that in the Assign Profile window for file B it had 'don't colour manage this document' selected was retaining the values I input:

File A

Screenshot 2021-04-27 at 18.37.38.png

 

File B

Screenshot 2021-04-27 at 18.38.10.png

 

Does that have something to do with it? Surely not having a colour managed document would be bad?

 

Also the CMYK value that keeps getting changed is an official PANTONE colour 116 C.

 

Many thanks - Ivan

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 27, 2021 Apr 27, 2021

Copy link to clipboard

Copied

Yes, don't color manage this document is bad. Might be caused by a recent bug that can be solved by updating Photoshop to version 22.3.1 and checking your Color Settings.

But you still need to assign a profile to documents that have none.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines