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Before I go deep trying to figure out why this is happening, I thought I'd just make a casual post about it, just in case I'm doing somemthing stupid that has an easy fix.
Illustrator and Photoshop seem to be locked to a single position on my screen(s). As shown in the attached video, click and drag snaps back to the original position regardless of what you do.
The windows snapping features are turned off. I have the beta versions of Illustrator and Photoshop installed as well as the current stable non-beta versions. This snapping behavior is occuring in both.
Win 10 x64, RTX 3070
Hello All,
Thank you for your patience with this issue. We've been actively working on a possible fix, and we've just released the latest Beta build (version 28.1.87). Could you please give it a try and let us know if the problem is resolved with this version? Your feedback will help us ensure a smoother experience for you. Thanks for your understanding and cooperation!
Best,
Anshul Saini
#Marking it correct to highlight & notify you all.
Hi @detailed_smarts98A7 @jonsharpe @mmcconne78 @hidepooh @skipperadam,
Thank you for reporting the window positioning issue in Adobe Photoshop and Illustrator. We appreciate your patience and the detailed information you've provided.
We want to inform you that we have logged a bug with our product team to investigate and resolve this issue. Your reports have been instrumental in helping us understand the scope of the problem.
If we need any further information or updates, we will reach out
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HI, @mmcconne78
Glad to be of service. Thanks for the feedback.
I would appreciate it if you could add this information to your report to the product team. Thank you in advance.
どうもありがとう!
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返信いただいた通り、“ドラッグ時にウィンドウ内容を表示する” にチェックを入れたところ、たしかにメインウィンドウが移動できないという症状は消えました。
しかし、この“ドラッグ時にウィンドウ内容を表示させない” 設定にしている人は僕もそうですが、故意にこの設定をOFFにしているわけで、他のAdobeアプリ、また他のバージョンでは本問題は起こらわないわけですから、いずれにしても Adobe側の方で早急に対処してほしいと願うばかりです。
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Hello All,
Thank you for your patience with this issue. We've been actively working on a possible fix, and we've just released the latest Beta build (version 28.1.87). Could you please give it a try and let us know if the problem is resolved with this version? Your feedback will help us ensure a smoother experience for you. Thanks for your understanding and cooperation!
Best,
Anshul Saini
#Marking it correct to highlight & notify you all.
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I had the same issue. Only came up this week.
The Beta 28.2 version (Win) fixed the problem.
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