Artboard Rotation while using touchpad for zoom in Illustrator 25.3

[Amir Mahdi Moslehi]

Hi, recently I faced a new problem. When I use the trackpad for zoom-in/out the artboard keeps rotating. I don't know how can I fix this problem.

[melissapiccone]

Me too, it's infuriating. 

[Doug A Roberts · Accepted solution]

Anyone reading this today may be glad to know that updating to Illustrator 25.4 introduces this option in preferences:

[mtapia245]

Is this update live? My CC library is telling me I'm all the way up to day but I'm still on 25.3.1

[Doug A Roberts]

It's available in my region (UK), but updates are rolled out in different regions at different times.

[EsyaOsh]

Thank you!!!! drove me nuts

[FoxCadet]

Thank God finally!

[Debbi5E93]

its horrible!  i use a wacom tablet - and tried to turn everything from illustrator off.  so my fix was to set up a key command - that rotates the board back to 0°.  so far - i have found this to be the best and quickest way to deal with this annoyance. i work in a fast paced company - there is no time for this kind of malfunction ...occcurs about 100 times in a day!

[charleh]

Hey, so they've added a preference setting now, should be able to see it one of the comments 

[Srishti Bali · Accepted solution]

Hi all, 

We have tried to address this issue in our latest release. Update 25.4.1 is live for all the countries. Please update Illustrator to the latest version to get access to this option (Trackpad Gesture to Rotate View).

Please feel free to reach out if you run into any other questions or issues in the future, we'd be happy to help.

Regards!

[melissapiccone]

The update finally showed up for me today. Don't know why it took so long.

[Ali5E1D]

Hi, 

How can I rotate my arboard back to 0º? There's no option in the artboard options to adjust artboard angle. My space is stuck at 10º and the new update only allows for disabling the feature, no option for adjusting angle!!! Please help ASAP. 

[Serene5EFC]

THANK YOU! This has been driving me insane.

[Subterranean Wolf]

Is there any plan at all to add this fix to Photoshop as well? I use both Photoshop and Illustrator with a trackpad, and while I'm thrilled I can disable Trackpad Gesture to Rotate View in Illustrator, I'm quite disappointed it's still not in Photoshop, at least as far as I am aware.

[Ton Frederiks]

In Photoshop: (Edit)>Preferences>Tools > uncheck Enable Gestures

[Subterranean Wolf]

I don't want to use (or not use, rather) that setting as it disables zooming via trackpad pinch, which I do and is the only reason I end up rotating by accident. I'd like to see a specific setting in Photoshop for the rotate tool as there is in Illustrator.

[Monika Gause]

Please ask in the Photoshop forum. https://community.adobe.com/t5/photoshop-ecosystem/ct-p/ct-photoshop?page=1&sort=latest_replies&lang...

[kevinmoore]

I HATE THIS ROTATE VIEW. DISABLE NOW ADOBE IT SUCKS.

[kevinmoore]

Here is a snapshot to show everyone where to turn this stupid feature off:

[juanitalvarez]

Hi!

You can go to View/Reset Rotate View or View/Rotate View/0

If this is very annoying like it was for me, you can deactivate the rotate option for the trackpad Illustrator/Preferences/General

[kajsa P]

Please do not implement an uncommon feature as default that messes with learned Illustrator user behaviour again. It´s very annoying to have to spend hours searching for the answer to remove a feature I will never use.

[default9tz0yrhlbq0l]

ok i've turned it off. how do i reset back to 0?? this sucks!

[Anshul_Saini]

Hi @default9tz0yrhlbq0l,

Sorry about the trouble. You may press the Esc key or Press Cmd + Shift+1 (Mac) or Ctrl+Shift+1 (Windows).

Regards,

Anshul Saini

[Ali5E1D]

Hey - any updates on how to disable this feature? It's very intrusive to my workflow. There's no way to rotate it back to 0 degrees. This feature should be triggered by a hot key, not by using trackpad.

Adobe please fix this ASAP. 

[kajsa P]

Couldn´t agree more! Reset it in the bottom left corner. However you will need to do this EVERY time it happens, but at least you can keep on working.

[Monika Gause]

In the latest update - version 25.4.1 - you can turn this off in the preferences.