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New Participant
February 26, 2023
Question

Assets Export Doesn't work

  • February 26, 2023
  • 2 replies
  • 500 views

I tried to use the Export Assets First time because the Export to photoshop doen't work proparly and all my layers merge together. I drag all the elements i have to the assets folder. and when I choose Export to Assets. I choose all inclouded. but the folder is empty after exporting. Whats wrong? I tried to reset my prefernces as suggested. didn't help. pleas need help.

 

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2 replies

Community Manager
April 30, 2023

Hello @irisn81446975,

 

We understand that encountering technical issues can be frustrating. I hope the problem is resolved by now. If not, kindly share more details, like the exact version of the OS/Illustrator, system config (CPU/GPU/Memory), a sample file (https://community.adobe.com/t5/illustrator-discussions/share-your-files-in-6-simple-steps/td-p/12967531), and a screen recording of the problem (https://community.adobe.com/t5/illustrator-discussions/screen-record-an-issue-on-windows-amp-macos-for-sharing/td-p/12967727), so we can investigate this further?

 

Looking forward to hearing from you.

 

Thanks,

Anubhav

Anna Lander
Inspiring
February 26, 2023

Did you check the Write layers option when exported to Photoshop?
For Export to Assets, please show the screenshots of each step to find the wrong one