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Assets Export Doesn't work

New Here ,
Feb 25, 2023 Feb 25, 2023

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I tried to use the Export Assets First time because the Export to photoshop doen't work proparly and all my layers merge together. I drag all the elements i have to the assets folder. and when I choose Export to Assets. I choose all inclouded. but the folder is empty after exporting. Whats wrong? I tried to reset my prefernces as suggested. didn't help. pleas need help.

 

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Import and export

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Adobe
Guide ,
Feb 26, 2023 Feb 26, 2023

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Did you check the Write layers option when exported to Photoshop?
For Export to Assets, please show the screenshots of each step to find the wrong one

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Adobe Employee ,
Apr 30, 2023 Apr 30, 2023

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Hello @irisn81446975,

 

We understand that encountering technical issues can be frustrating. I hope the problem is resolved by now. If not, kindly share more details, like the exact version of the OS/Illustrator, system config (CPU/GPU/Memory), a sample file (https://community.adobe.com/t5/illustrator-discussions/share-your-files-in-6-simple-steps/td-p/12967...), and a screen recording of the problem (https://community.adobe.com/t5/illustrator-discussions/screen-record-an-issue-on-windows-amp-macos-f...), so we can investigate this further?

 

Looking forward to hearing from you.

 

Thanks,

Anubhav

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