Blank workspace Illustrator on macOS

[CGS_Prepress]

When opening saved and new files on illustrator, the program stops working and won't display the file, tools or options. The only solution is to quite illustrator and restart it. this has been happening to me on the newest version and passed verions on 24.

{Renamed by MOD}

[Srishti Bali · Accepted solution]

Hi there,

I am sorry to hear about the trouble you are facing with Illustrator. This has been reported by a few other users as well. Please try following the steps shared on this similar discussion (https://community.adobe.com/t5/illustrator/blank-screen-on-illustrator-on-mac-os/td-p/11161722?page=...) and let us know how it goes.

Regards,

Srishti

[Monika Gause · Accepted solution]

Since this happens when opening files or creating new ones: is a printer connected, turned on and set as the default printer? If not, set up a PDF printer. And even if you did that some time ago, please check it.

[Srishti Bali]

Hi there,

I would like to know if the steps suggested above worked for you, or the issue still persists.

Kindly update the discussion if you still need assistance with it.

Thanks,

Srishti