Can't Move Object in Illustrator CC2020 Using Mouse on Windows 10

[ericv7841367]

I cannot move any items in Illustrator using the mouse to drag the items, I can only move them using the arrow keys. Even if I open up a new document and place in a new object, I cannot open it, so it is not a problem specific to my file. None of my objects are locked. I do not have any hidden dialouges. I've already tried restarting Illustrator, resetting my preferences, etc. None of it works.

This has happened several times in the last few months and so I'm wondering if it's a bug?

I'm using the latest version of Illustrator as of 2/26/2020: Illustrator 24.02 Using Windows 10.

{Renamed by MOD}

[Larry G. Schneider]

If Photoshop is open, have you tried with Photoshop closed?

[Ronald5D97]

I have this same issue.  Get a sound as if a dialog is open somewhere (it isnt). I can select and move with keyboard arrow keys but not with the mous and selection tool. Current version, windows 10, nothing else open. It is a bug it seems. Wasnt like this last time I had the doc open last month. 

[Ronald5D97]

What if Photoshop isn't open?

[txmagicman · Accepted solution]

Found the answer on Youtube ... you have to click on the path of the object ... not the bounding box ... then you can move the object with the mouse ... was driving me crazy just using arrow keys! (I am using a mac btw..)

[default2lr6i1t2r5wj]

That solved my problem too. Thanks

[Gina32049631i8ex]

Thank you! Your answer worked and saved me a lot of time. 

[Ares Hovhannesyan]

I hsve an issue with moving object via keyboards arrows. My solution was phisically delete preferences file and reinstalling Ai.

[Jill Orr]

Closing Photoshop did not work for me, neither did closing any open apps. This is the third time this has happened in the last month. Only restarting the program worked for me. 

[Hialda]

This happened to me too but seemed to go away after I selected the artboard with the artboard tool. Strange!

[wakeelkh]

This (Artboard selection and selection toggle) worked for me

[dlandi]

Touching the Artboard work for me also. Strange!

[beibeian]

Worked for me!! I didn't have any other app open when I had the problem.

[sharonwwl]

having the same issue here as well. going nuts soon!

[Martijn Tange]

Had the same problem (couple of times last months) and not sure what the solution is.
Closing Photoshop fixed it for a little while but the bug re-appeared soon after. Artboard selection also has something to do with it. Bit annoyed by Illustrator being more buggy with latest updates.

2019 MacBook Pro 15.3 / Intel Core i9 / 2,4 GHz / 32 GB
Adobe Illustrator 24.2.1

[s.vitu347]

#MeToo 

[Monika Gause]

And the solutions already posted do not work for you?

Which system, which version and what did you already try?

[Ronald5D97]

None of these posted solutions work for me. I can select objects or text with the selection, direct selection, or group selection tools but cannot move them with the mouse and that tool; I can however move them with the arrow keys on the keyboard.I have tried on multiple documents created last year and all are the same. 

[Mark3GraphicDesign]

Giving this a bump - I just had the same issue out of no where today.

Yes, closing photoshop fixed it but that's obviously not a solution. Anyone at Adobe know of this and have a long term solution in the works?

[Ronald5D97]

I have recently had a few randon PC reboots of my multiple monotors (older mobile Dell Precision laptop on a dock) and a couple of system reboots I assumed were windows updates. On a whim I undocked the laptop and the problem went away and stayed gone when I redocked. I decided to see if my 7 year old FireProM600 graphics card had a driver update (I did one not too long ago) and much to my surprise it did last month. I updated and this problem has not yet returned.

[aungm16683484]

Toggle Show bounding Box and Gpu view to Cpu. Its work for me

[RAL 1013]

I've had the same problem. Illustrator 24.3, MacOs 10.15.6
I could drag a shape corner to change the size of a shape, but I couldn't drag a shape (text, groups, etc.) to change a position. Also, I could select some shape and replace it by using my keyboard.
It started suddenly while I was working. And I solved this problem by restarting my laptop.
Adobe, please, check it.

[warrenw100]

Select the Artboard selection and make a copy of your artboard then go back to the Selection Tool and you should be good 

[jens2763]

Thank you! Is just me or is there cursor issues with grabbing things and selecting corner points?

[Lisa5E94]

You save my day!! The same happened to me and after closing Photoshop..Boom. It's working again!

[defaultwjwp8w0rg2yp]

Same problem Mac OS