New Participant

Question

Cannot Open AI file! "Expected dict object"

Forum|Forum|3 years ago
December 16, 2022
15 replies
12979 views

Hi I've been working on making fliers in Adobe Illustrator, but the last time I was working it I accidentally reset my computer before or while saving. Since then I can't open it again. I get two errors:

1) Illustrator could partially read the file. We recovered as much as possible....(etc)
2) Acrobat PDF File Format is having difficulties. Expected a dict object.

I'm confused by this since I didn't do anything regarding making or importing a pdf..... is there any way to rescue my art and text for this corrupted file??

Bug

A

aurka_jaman0733

New Participant

Hello, @Anubhav M

I've been facing the same issue,

the file is not opening.

following these errors.

1) Illustrator could partially read the file. We recovered as much as possible....(etc)
2) Acrobat PDF File Format is having difficulties. Expected a dict object.

Here is the file link:

https://drive.google.com/drive/folders/1mypWTJfYlzctx3dNbvmaWvi-kHPt0VpA?usp=drive_link

It would be a great help if you fix this. Thanks in advance.

A

Anubhav M

Community Manager

Hello @aurka_jaman0733,

Thanks for reaching out. I was able to partially recover the file. Kindly try downloading the file from here (https://adobe.ly/48lMhNI) and let us know if it helps.

Anubhav

A

aurka_jaman0733

New Participant

Thanks @Anubhav M

But I was unable to successfully download or export from adobe cloud,
it would be very helpful if you provided me the file via google drive or we-share, plz kindly consider that. thanks!

Easin_arafat

New Participant

Hello Mr. @Anshul_Saini ,

Can you help me too? The same thing happened to me today.

Here is the download link for my corrupted

https://drive.google.com/file/d/14J0hzNBrsbFXwp8IX3bd-UmcZWLCtQtr/view?usp=drive_link

Easin_arafat

New Participant

Can you help me solve this problem?.

Y

Yohanes5E1E

New Participant

Hi @Anshul_Saini i have a similar problem too, but the difference is it shows "Expected a stream object". I was able to open the file this morning but when i opened it again it shows that dialog.

Here's the drive link of the file thanks in advance

https://drive.google.com/file/d/1kfIH-QL_9FPs_bu-SwLqE98ZPiC-z1hq/view?usp=sharing

Anshul_Saini

Community Manager

Hi @Yohanes5E1E,

I’m sorry to hear about the trouble you’re facing with your Illustrator file. I understand how stressful it can be when an important file suddenly becomes inaccessible.

I was able to recover part of your file, but unfortunately, some elements may still be missing or corrupted. I recommend reviewing the recovered file carefully to identify any gaps or issues.

https://adobe.ly/3DFO5V7

I’m here to help, and I truly hope this makes things a little easier for you.

Best,

Anshul

Y

Yohanes5E1E

New Participant

Thank you for the help!

A

Auriga_Putri2533

Participating Frequently

Hello @Anshul Saini

I have an issue, my file is crashing after my laptop lags. when I want to ope itn, it shows "Expected Dict". I have tried several recoveries but it doesn't work

Here is my link file. Please help me, this is very urgent and I need to finish tomorrow

https://drive.google.com/drive/folders/1ic-gSLVVGhRqFNmx2ACjdPkUHHjGAETO?usp=drive_link

Anshul_Saini

Community Manager

Hi @Auriga_Putri2533,

I understand how stressful it must be to face this issue, especially with an urgent deadline. I’ve recovered your file, and you can download it from the following link: Greeting posts recovered

I hope this helps you get back on track. If you run into any more issues or need further assistance, please let me know.

Best,

Anshul Saini

A

Auriga_Putri2533

Participating Frequently

thanks a lot for your help

A

Auriga_Putri2533

Participating Frequently

Hello @Anshul Saini

I have the same issue with my file, can you help me?

Here is my link file. Please help me, this is very urgent and I need to finish tomorrow

https://drive.google.com/drive/folders/1ic-gSLVVGhRqFNmx2ACjdPkUHHjGAETO?usp=drive_link

A

Auriga_Putri2533

Participating Frequently

Hello @Anubhav M

I have the same issue with my file, can you help me?

Here is my link file. Please help me, this is very urgent and I need to finish tomorrow

https://drive.google.com/drive/folders/1ic-gSLVVGhRqFNmx2ACjdPkUHHjGAETO?usp=sharing

C

carlitam7404224

New Participant

HI @Anshul_Saini , Could you also help me with my file, please?

I would really appreciate it.

Link: https://we.tl/t-Z32Pgdvt1m

M

Mery_Bonjour8363

Inspiring

hello @Anshul_Saini . How are you? I have exactly the same problem addleyw is having. Maybe something got corrupted when I saved it. I dont mind if is just partially recovered, but I will like to at least have something of my project. Is a shame that i lost literally all my file. I will like to at least recover something because aparently ilustrator can partially read it. Can you help me? I send my file to file@adobe.com but I didnt get an answer and its been so long.
Here is the file: https://drive.google.com/file/d/14J8Hh7aqVKWkX-WiwXWYeZ0-RhT1ZGYQ/view?usp=sharing

A

Anubhav M

Community Manager

Hello @Mery_Bonjour8363,

Thank you for sharing the file with us. We tried to recover as much as possible, but the file was corrupted. Kindly use this link to the repaired AI file (https://adobe.ly/3YbIcF4) to see if it helps.

Could you confirm if the file was saved on a network, removable drive, or a cloud-synced folder like Google Drive or Dropbox? Storing files in such locations can sometimes lead to corruption issues. To prevent this from happening in the future, we recommend saving your work locally first and then manually copying it to your desired backup location.

To avoid similar situations in the future, we advise saving multiple copies of your active work locally or saving them as cloud documents.

Please don't hesitate to reach out if you have any further questions or need assistance. We're here to help.

Anubhav

M

Mery_Bonjour8363

Inspiring

Hi Anubhav,

Thank you for trying to recover the file. Unfortunately, the repaired file
still doesn’t work.

The file wasn’t saved on a network or cloud folder; it was stored locally
on my computer. My computer shut down unexpectedly, which likely caused the
issue. Although I had saved the file before, it seems the autosave feature
might have overwritten it with a corrupted version.

Thanks for trying and for your quick response.

Best regards,

Mery B.

N

Nguyệt38867524ikqi

New Participant

Hello, I have the same problem.
Could you please help me recover my file?

https://drive.google.com/file/d/1RlvPaMsqmDpa4Kv_Y-Ywf1nhxKoAgDh7/view?usp=sharing

A

Anubhav M

Community Manager

Hello @Christine320576686yi9,

Thanks for sharing the details. It seems the link is not public. Kindly reshare the file, so we can check it on our end.

Looking forward to hearing from you.

Thanks,

Anubhav