Cannot save a .ai file to my computer.

Forum|Forum|3 years ago
March 15, 2022
3 replies
265 views

When saving a .ai to my computer I get the following message: "Illustrator tried, but could not save the file "Untitled.ai". Click "Learn More" to try alternate options for saving your file."

Illustrator 2022 (26.1)

Macbook Pro (15-inch, Mid 2019)

2.3 Ghz 8-core intel Core i9

16 GB 2400 Mhz DDR4

mac Monterey version 12.3

Performance

This topic has been closed for replies.

Anshul_Saini

Community Manager

Hi @Procruz,

We are glad to inform you that this issue has been fixed in the latest Illustrator update, v26.2.1, released yesterday. I would request you to turn on the "Save in background" setting after updating Illustrator and let us know how it goes.

Regards,

Anshul Saini

P

ProcruzAuthor

New Participant

Seems to be working just fine. Thank you!

Anshul_Saini

Community Manager

Glad to hear that. Please feel free to reach out if you run into any other questions or issues in the future. We'd be happy to help.

Regards,

Anshul Saini

Anshul_Saini

Community Manager

Hi @Procruz,

We are sorry for the trouble. The product team is aware of the issue, and they are currently working on a fix. I would request you to please be patient & stay tuned for updates. In the meantime, please use the workaround suggested by @Ton Frederiks. I hope it helps!

Regards,

Anshul Saini

Ton Frederiks

Community Expert

This has helped others:

Try to turn OFF Preferences > File Handling > Save in Background.

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