colors turninig into yellow

[basmala224122280xtc]

Although I have the latest version of Adobe Illustrator installed, the colors of the graphics and some artboards are turning into yellow! I tried uninstalling and installing again but nothing happened..

[Ton Frederiks]

These graphics are they images or vector art created with Illustrator?

[basmala224122280xtc]

Some graphics are imported from Photoshop while another graphic imported from envato.

[Ton Frederiks]

Strange, it looks similar to the problem in this post:

https://community.adobe.com/t5/illustrator-discussions/lost-included-image-color-illustrator-26-3-1-...

[Ton Frederiks]

Can you check your document color profile (can be found at the bottom of your window)?

[Anshul_Saini]

Hi @basmala224122280xtc,

We are sorry to hear about the trouble you are facing. In addition to Ton's suggestion, please check if pressing ctrl+e/ cmd+e helps resolve the issue or not?

If it doesn't, then please share your system specification and confirm if this is happening in all documents or a specific one?

We will be looking forward to your response.

Thanks & Regards,
Anshul Saini

[Ton Frederiks]

Hi Anshul, there are more similar posts on image colors changing, like:

https://community.adobe.com/t5/illustrator-discussions/need-help-not-sure-what-is-going-on/m-p/12968...

[Anshul_Saini]

Hi @basmala224122280xtc,

We are sorry for the trouble. We are able to reproduce the issue at our end. We have already logged a bug with the product team, and they are currently investigating the issue.

This is happening with the Ai file, which has linked images. While saving, when the "Include linked files " option is selected and then reopened, the Ai file images get inverted, or yellow color can be seen.

To avoid this, you may try the following steps:

• Embed the images in the document
  
• Uncheck the "Include linked files"
  
• Downgrade to an older version of Illustrator 

Let us know if this works for you or not.

Thanks & Regards,

Anshul Saini