Error in /Library/Application Support/Adobe/Startup Scripts CC/Adobe InDesign/idtk_menu_datan.jsx

[IvanciuCristian]

Hi, after I installed the illustrator and started it I received this error. How can I fix this error? Thanks!

[Monika Gause]

Did you install this script in InDesign?

[IvanciuCristian]

No, I received this error after the first start of the program after

installation

On Thu, Dec 7, 2017 at 2:15 PM, Monika Gause <forums_noreply@adobe.com>

[Monika Gause · Accepted solution]

So you also just installed InDesign?

This is not a generic issue, Please contact Customer Care. They will need to log into your computer to fix it.

Contact Customer Care

[IvanciuCristian]

Yes, just I installed InDesign but this error occurs when I open Adobe Illustrator

[Monika Gause]

Yes, I see that.

But these StartScripts are usually installed by the user and that's what I wanted to know. Because these startscripts might contain any sort of malicious code.

So please contact support.

[Lakshay5E80]

In such scenarios, always locate the folder startup scripts cc under /library/application support/adobe/ and remove all the content from that folder.