Error in /Library/Application Support/Adobe/Startup Scripts CC/Adobe InDesign/idtk_menu_datan.jsx

New Here ,
Dec 07, 2017 Dec 07, 2017

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Hi, after I installed the illustrator and started it I received this error. How can I fix this error? Thanks!

Screen Shot 2017-12-07 at 13.49.18.png

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correct answers 1 Correct answer

Adobe Community Professional , Dec 07, 2017 Dec 07, 2017
So you also just installed InDesign?This is not a generic issue, Please contact Customer Care. They will need to log into your computer to fix it.Contact Customer Care

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Adobe Community Professional ,
Dec 07, 2017 Dec 07, 2017

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Did you install this script in InDesign?

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New Here ,
Dec 07, 2017 Dec 07, 2017

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No, I received this error after the first start of the program after

installation

On Thu, Dec 7, 2017 at 2:15 PM, Monika Gause <forums_noreply@adobe.com>

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Adobe Community Professional ,
Dec 07, 2017 Dec 07, 2017

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So you also just installed InDesign?

This is not a generic issue, Please contact Customer Care. They will need to log into your computer to fix it.

Contact Customer Care

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New Here ,
Dec 07, 2017 Dec 07, 2017

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Yes, just I installed InDesign but this error occurs when I open Adobe Illustrator

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Adobe Community Professional ,
Dec 07, 2017 Dec 07, 2017

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Yes, I see that.

But these StartScripts are usually installed by the user and that's what I wanted to know. Because these startscripts might contain any sort of malicious code.

So please contact support.

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Adobe Employee ,
Jan 31, 2022 Jan 31, 2022

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In such scenarios, always locate the folder startup scripts cc under /library/application support/adobe/ and remove all the content from that folder.

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