Gude log / Illustrator

[silke schwarm]

Hello,

since the last Illustrator update three days ago, my computer (Windows 10) creates a gude-log file in the same folder every time I open an Illustrator file. Is anyone else experiencing this and is there a solution? Thanks.

[alans70]

This has just started happening for me and I can confirm ghat the Adobe fix does not stop it.

Adobe, you need to fix this and confirm that the fix does fix it.

[Beachcolonist]

The top right corner refers to the recipient. "In response to ...."

[alans70]

Was that aimed at me? If it was I need an explanation as after reading your post I'm wondering WTF.

[ACEkin]

It is almost the end of 2022, and GUDE cannot be stopped. I stumbled on to the problem today and a quick search brought me here. I tried the recommended network setting which did not help. Any PSD file opened by double-clicking on it creates this file in the same folder. I have been experiencing some unusual delays in saving files, now I wonder if they were caused by the unwanted file GUDExxxxxxx.log.

If Photoshop is open, double-clicking on a PSD file to load it does not seem to create the unwanted GUDE file in the folder where the PSD resides.

[Beachcolonist]

See my post titled, "Solved! - Unwanted "gude.log" file creation issue in Photoshop - Solved!"

[ACEkin]

Thank you, but where can I find that post?

[ACEkin]

I found it, thank you. It is a matter of how one opens Photoshop and loads a file to it I guess. Thanks anyway.

[Met1]

Everytime I get one of these (seemingly less often than everyone else on here) they are 1k - so who cares?

Why is everyone "chasing" them to delete them? Do you have a million? Wait till last thing Friday, do a search, delete, have a happy gude log free weekend... 'Til Monday...

[Beachcolonist]

Agreed. It's a non issue but for the alarm people are creating.

1. You use Windows search for "gude*.log" in the appropriate top level folder, and remove every instance of the pesky file on a drive in < a minute.

2. You then create no more by changing your habit to opening files with either Bridge (which is what it is made for) or "right-click open with."

3. Or as I do; use righ click "open with Bridge" which immediately allows me to see all the images in a folder full size etc.

[JenAdobeUser]

You must be getting off easy, then. So am I — usually. The problem comes and goes with AI, PS, and to a lesser extent ID for me. Unlike others on this forum, my problems are inconsistent. But some days Every. Single. Thing. I. Do. Generates a gude file. Or I can go weeks without it happening at all. Then an update comes down and it starts up again. Or it fixes the problem. No rhyme or reason that I have determined yet.

No "fix" has worked yet either, and some gude files will NOT delete, no matter what I've tried. Having said all that, generally speaking, it's just a nuisance for me. 

I do take it personally that Adobe doesn't seem to give a rat's behind about fixing it in...what? At least a year and a half?

[Gunes Ozcan_work]

Anshul_Saini from Adobe actually offered me to have a live session. But I don't have the same issue anymore. Adobe employees are really helpful. If you direct message them, I think they would help.

[Greg SQ1CG]

Hello All, This began happening with both Illustrator and Photoshop on my Windows 11 computer just last week. I ran across this support thread and it appears that Adobe has still not fixed this issue. I tried the suggested changes to network proxy settings, but it did not resolve the issue. Whenever I launch AI or PS by opening a file, it creates the "gude-..." text file. The only way I can currently avoid this happening is to open the application first, then open the file. It's frustrating that Adobe acknowledged this as a known bug in August 2022 and it is still not fixed in January 2023.

[Met1]

How is this impacting your workflow?

[Greg SQ1CG]

Adds clutter that has to be cleaned up. Why should we ignore and accept apps creating random, unnecessary log files? I'm sure that, given some reasonable attention, the Adobe team can fix this.

[Beachcolonist]

It's astounding so many people are clueless about Bridge. How does anyone manage image files, without using an image file viewer?

[JenAdobeUser]

We file images in the job folder. Since Windows Explorer lets you preview images, we only need Bridge on those very rare occasions we need to find an old file AND don't know what job it was used for. And we rarely have more than a couple dozen images per job, at most. For someone like a photographer with thousands of images, Bridge makes sense, but for us it's just not necessary to open yet another app. 🤷🏼‍:female_sign:

[Beachcolonist]

I respect your position, your comfort with your working methods is very important, perhaps most important. This is the case especially when users are not editing specialists who want to learn all about the software, but admin staff with limited by important repeating tasks.

In your case to avoid creating the log files (which are harmless btw and can be ignored) use "right-click open with Photoshop." That should be easy to implement.

Keep in mind for the future, should your people ever have the need, Bridge will add a lot of utility to what you do with your images: any batch process done in Photosho, mass renaming, mass selection etc. You say you can view your files in Windows, but if files are different in small details you will not see that in Windows but you will in Bridge.

You mention needing to find old files; with Bridge you can assign keywords as files are archived, so that old files can be found by what they are images of, and you can create collections that cross folders saving a lot of time. On the downside Bridge can be confusing for new users, and recent changes have added some quirks.

[JenAdobeUser]

I appreciate your taking the time to respond. Regarding the gude files, "right-click open with Photoshop" only works some of the time. And not all gude files will delete, no matter what — I've tried every "fix" I've found. 

I am quite familiar with Bridge personally, it's just not needed for our workflow 99.5% of the time (it's not significantly better than not using it). A true DAM would be divine, but we keep getting the runaround from our IT people. 

As we say, "if it were easy, it wouldn't be any fun!"

[Beachcolonist]

Thanks for the appreciation.

Right-click/open with Photoshop works all the time, I assure you (why would it not?). I use this all day long for years.

You cannot delete gude*.log if the file that generated it is open, or if the file is closed but that session of Photoshop is still open. To rid a drive of every instance of the file, close Photoshop and use Windows search for gude*.log (I can sense you know this), and every instance will show, and they can all be deleted at once.

PS Bridge is endlessly useful, which you only discover when you use it for normal course of operations instead of Windows Explorer. However because it is so feature packed, it does have a learning curve that's steeper than seems at first.

My experience with it includes professional training in it specifically, and I assure you there is a lot more going on with it than meets the eye, it takes use to discover all the cases where it does something to either save time, or control image files so that they stay organized.

For instance if you are working on a set of 50 commerical photos and you need to back up versions in different formats as you go, resize and rename along the way, constantly compare verisions, and most of all understand what you have for assets, Bridge is a game changer. Windows btw does not show thumbnails of many useful formats, not just high end types but including ubiquitous png files.

I do not mean to be pushy, I just feel obligated to pass the word on good things for users. PPS I'm not working on a network.

[JenAdobeUser]

Not pushy at all. I can appreciate your enthusiasm for Bridge. I've felt the same about a few programs over the years. I have been doing graphic design since the DOS days (YES you could do GD just fine without a MAC back then!)

I can assure you, Right-click/open doesn't always work, and some gude file just won't go. "Your mileage may vary." At one point, I kept a spreadsheet(!), trying to find a pattern. But it doesn't happen often enough to discern anything.

I will look into Bridge more closely. No doubt you are correct, and there is much more potential than we have seen. 

Cheers!

[Beachcolonist]

Thanks for the friendly affirmation.

The process I mentioned is not "right-click/open," (nor is it right-click/edit). Those two behave just like click/open. The process I mentioned is "right-click/open with."

I use this software all day every day, and I have the investigative persistence of a drug dog. I can assure everyone reading my work-around that any of the methods I've detailed do what I've written about them without fail. If there is an apparent issue otherwise, it's apparent, and due to some variation not written of by me. The devil is in the details, but as with all things computational it's a perfectly consistent devil.

That said, what would be dispositive is a repeatable example, as you would agree a simple step in the use of a PC is repeatable and does not suffer from even a miniscule percentage chance of changing.

~~~~

Back to Bridge, another important use for it is speedy full-screen professional presentation to either a client or a boss, getting the work of getting approvals among many variations of an image a very productive process that the decider sees as very slick. You do have to learn the software to do this I recommend a Lynda type training video set.

You can for instance before a meeting tag ("unfinished" "reject" "keep") & rate (1-5 stars) then sort by those criteria, then when the decision maker arrives you present a limited set via full screen display. You can reject or rate higher/lower directly during the process of viewing via the keyboard.

The same process works for a first look at images taken off a camera. It is super handy when a photographer delivers multiple like images as with a sports event, because you can L/R arrow back/forth so that tiny differences become readily apparent. It lowers mistakes, maximizes use of time and gets the best out of what you have. You do have to learn the software, I recommend a Lynda Linkdin type training video set.

[JenAdobeUser]

Thank you for clarifying. I am well aware that the correct process is actually "right-click/open with." You may be surprised to learn that not only does this fail as a workaround for the gude issue occasionally, but that once in a blue moon it also fails to launch the target program.

In all my years working on various systems, mostly PCs, I have never found any such thing as a "perfectly consistent" anything.

I'm sorry my reality doesn't match your expectations.

[Greg SQ1CG]

We are very familiar with Bridge, and it is a good choice for photographers, but there are several more advanced DAM systems for agencies and larger organizations.

[Beachcolonist]

Delete them all at once with search, then create no more by using either Bridge, or right click/open with

[Greg SQ1CG]

Thanks for the additional workarounds, but the issue is still a nuisance and a documented bug that Adobe needs to address.