Illustrator 3D render issue

New Here ,
Jul 04, 2022 Jul 04, 2022

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Hello! 

I am creating some simple 3D objects in Illustrator but the rendered result has some wierd pixelated dots all over it. I tried adjust other options but still get the same problem. 

 

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Adobe Employee , Aug 04, 2022 Aug 04, 2022

Thanks for doing that. Would you mind trying to uncheck reduce noise in the render setting in the 3D panel and see if this issue persists or not, as I am unable to replicate this at my end?

 

Looking forward to your response.

 

Regards,

Anshul Saini

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Adobe Community Professional ,
Jul 04, 2022 Jul 04, 2022

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3D and materials is currently a raster based effect. If the Raytracing options have no effect, then that's that.

 

Is your graphic card compatible?

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Adobe Community Professional ,
Jul 04, 2022 Jul 04, 2022

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Are those dots still there when you export or print the object? If they are only showing up in your screen view try turning off GPU Performance in the Performance section of Illustrator's preferences.

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New Here ,
Jul 11, 2022 Jul 11, 2022

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Hi,

I'm currently having the same issue with pixelated dots after the ray tracing. I have tried turning the GPU performance on and off and update it but still does not work.

Screenshot 2022-07-12 092814.png

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Adobe Employee ,
Jul 15, 2022 Jul 15, 2022

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HI @rafacosta1981 @Kheng25211018huwv,

 

We are sorry for the trouble. Would you mind trying resetting the Illustrator preferences?

If that doesn't help, would you mind sharing a few details like:

  • The exact version of OS & Illustrator
  • Small recording demonstrating the issue. It would be really helpful for us.
  • Share the download link to the sample file in which the issue is replicable.
  • GPU make & model
  • Screen resolution of your display
  • External monitor(s) make & model if used any.

 

We are here to help. We just need more info.

 

Thanks & Regards,
Anshul Saini

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New Here ,
Jul 25, 2022 Jul 25, 2022

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Hi @Anshul_Saini ,

I'm facing the same problem here.

imagem_2022-07-25_173208496.png

 

 

Thanks for the support,

João Peixoto

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Adobe Employee ,
Jul 25, 2022 Jul 25, 2022

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Hi @joao.peixoto,

 

Sorry for the trouble, and thanks for sharing the details. The file you have shared is private. Would you mind sharing it publically? If yes, please ensure that the "Anyone with the link can view" & "Save a Copy" options are enabled.

 

Looking forward to it.

 

Regards,

Anshul Saini

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New Here ,
Jul 27, 2022 Jul 27, 2022

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Hello. @Anshul_Saini.

I'm sorry about it. I changed the file sharing options now you can download it. 

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Adobe Employee ,
Aug 04, 2022 Aug 04, 2022

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Thanks for doing that. Would you mind trying to uncheck reduce noise in the render setting in the 3D panel and see if this issue persists or not, as I am unable to replicate this at my end?

 

Looking forward to your response.

 

Regards,

Anshul Saini

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New Here ,
Aug 11, 2022 Aug 11, 2022

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It worked for me...thanks brother Anshul. 

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New Here ,
Aug 11, 2022 Aug 11, 2022

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Thank you! It worked for me as well.

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