Participant

Answered

Illustrator application window moves behind everything when I try to move it (mac)

Forum|Forum|2 years ago
May 28, 2023
43 replies
48993 views

It's a little difficult to explain this properly, but whenever I try to move the Illustrator program window to another part of my screen, it instantly moves behind every other program window I have open. Even if I just move it a teeny tiny bit...boom... now it's behind all the programs I have open. It is very annoying and I can't find a solution anywhere. I dropped in "before and after" screenshots if they help at all. You can see the "Pathfinder" toolbar is still in front of the Chrome window so it's definitely a weird glitch. The issue doesn't happen with any other Adobe program either. I have updated to the latest vesion of AI a few times and still no luck. I have a 2021 Macbook Pro. Anyone have a solution? Thank you.

Bug

Correct answer meh67

EVERYONE ON THIS THREAD. I see over 190 replies, but this is a community forum. I only see a handful of people taking advantage of the Bug Fix request posted at the top as the second correct answer by richardw.

PLEASE PLEASE PLEASE add your comments to that bug fix -

Ill paste it again here:

(from richardw59677702 )
Everyone – you can vote to have this bug fixed by Adobe here: https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/46772908-illustrator-window-moves-behind-all-other-windows

A

arnold_9836

Participant

Same problem now occuring with InDesign as it goes behind existing windows when you move the window. Adobe and Apple, fix this problem now!!!

R

ron_2391

Participant

It's frustratingly laughable at this point as the problem has been going on for several years. Not sure anyone at Adobe cares.

A

arnold_9836

Participant

Time to resolve this Adobe. You have great customers spending millions of dollars for your products around the globe. Time to resolve this problem that hundreds or thousands of people are complaining about.

meh67Correct answer

Inspiring

EVERYONE ON THIS THREAD. I see over 190 replies, but this is a community forum. I only see a handful of people taking advantage of the Bug Fix request posted at the top as the second correct answer by richardw.

PLEASE PLEASE PLEASE add your comments to that bug fix -

Ill paste it again here:

(from richardw59677702 )
Everyone – you can vote to have this bug fixed by Adobe here: https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/46772908-illustrator-window-moves-behind-all-other-windows

D

Dylan Hewitt

Participating Frequently

Hey. Just to reply directly to this - the bug fix doesn’t work. The fact the issue has been going on for so many years would suggest it’s more than a bug. I would imagine Adobe MUST have tried to fix it but can’t.

Sent from Outlook for iOS<>

richardw59677702

Participating Frequently

Illustrator Beta 29.3.38 still doing it. Still not fixed. I see there is an Illustrator bug reporting page at illustrator.uservoice.com and this issue is listed there but there were only four votes on it! I've added my vote but maybe if enough of us do the same then Adobe might actually look at this issue instead of ignoring it for two years.

Linda.R.Smith

Known Participant

Stage Manager. Wondering if that is what the conflict is. The Issue is minimized when i use it basically because it forces all the other apps to the side.

If I must use Stage Manager, I wish it would remember my preferred groupings like personal Workspaces...

O

OneMinuteDigital

Participant

This is still a problem for me as well. I am having to make sure no other windows are open when I'm using illustrator, which makes it very hard to pop back and forth between programs. Glad to know I'm not crazy and it's happening to other folks as well but pleeeeease can't they fix this....

meh67

Inspiring

STILL A PROBLEM AFTER ALL THIS TIME!

Yes, the all caps was intentional to show my frustration. Yes, I am using the "Illustrator > Settings... > User Interface... Auto-Collapse Iconic Panels (check)" as a temporary workaround. But I have literally been dealing with opening and closing color tabs and layer windows unnecessarily since early 2023. This slows down my workflow. Time is money. Deadlines must be met. It is not such a big deal on a small simple project, but I am working on a large city scene with 18 layers and multiple color preset imports that I have to keep opening back up after auto-collapsing. This is supposed to be a professional program. Is this really so difficult to fix?

Signed
—Exasperated and saddened in San Diego.

analytical_fantasy5C57

Participating Frequently

For those who want to get past this issue... After trying multiple things with Adobe support... The newest Illustrator Beta that can be downloaded from CC cloud works without this glitch.

richardw59677702

Participating Frequently

I'm happy that it's worked for you but I've just installed Illustrator Beta 29.1.54 and guess what ... it's still doing it! Very, very frustrating. Especially as this all started when Mac OS Ventura came out almost two years ago.

analytical_fantasy5C57

Participating Frequently

Ugh, sorry.. This is super frustrating. I've been dealing with this for a couple of years myself. My Beta still works correctly. I was in touch with their support for several days and was able to speak with a senior support specialist. He was trying to figure this out. Both of my AI and PS were doing this drag behind windows glitch. At first, he recommended going back to AI v24.0 (which worked fine), and then we tried the Beta version. But yeah, I hope they fix this for everyone.

mikelocke77

Participant

I have the same issue - no real fix seems to be in sight, have you found anything yet? this is SUPER frustrating to workflow

A

adrianh70193946

Participating Frequently

The latest version of Illustrator has not fixed the problem for me either.

But I'm wondering; If this is not affecting everybody, then what are the people who are affected doing wrong??

I'm running a 2019 iMac on Ventura 13.4. It's not the most powerful machine and I'm worried that If I upgrade to the latest system software it will slow the machine down further. Could this be an issue?

Am I right in assuming that it's not affecting everybody? I heard 'bugs' mentioned. So do the affected people, including me, have bugs in their machines?

Has anybody got to the bottom of what the issue is? Is it PCs and Macs??

Whatever it is it's friggin annoying!

meh67

Inspiring

adrian, this has been happening to (I would guess) all Adobe Illustrator users for quite some time. There are work-arounds that many of us have adopted that makes it so we can continue working in a reasonable fashion. The one I am using is to go to Illustrator > Settings > User Interface - and check the box that says "Auto-Collapse Iconic Panels" - this fixes the problem for me. The issue is that all of your panels (like color swatches, etc) will automatically close every time you start to work in your window. To me, this is less of an issue - so this is how Im dealing with it.

richardw59677702

Participating Frequently

I also tried this for a time but doesn't work for Asset Export which I use a lot, so couldn't work this way. I'm wondering if Adobe are looking at this issue at all, it's been going on since Ventura was launched.

Srishti Bali

Community Manager

Hi all,

We're extremely sorry for the inconvenience this issue has caused. We've recently released an update for Illustrator that includes multiple fixes. If you're not already on the latest version, we kindly request that you install it and share your observations with us. Details can be found here.

Regards,

Srishti

jeremyc83162335

Participating Frequently

Nope, try again.

It's been years, and you still haven't fixed this issue despite releasing
updates constantly.

--
Jeremy Collinson
Creative Director

A

Anubhav M

Community Manager

Hello @jeremyc83162335,

We understand that encountering technical issues can be frustrating. Would it be possible for you to have a debug session with us? If yes, please send me your Adobe ID, Country & Timezone, phone number with country code, and preferred dates and times between Mon- and Fri over a private message.
To send a private message, click my profile picture and use the ”Send a message” button.

Looking forward to hearing from you.

Thanks,

Anubhav