ILLUSTRATOR CRASH DUE TO MEMORY ISSUES

[KATELYN TAN K2948070403bn]

I've tried everything yet my illustrator still doesnt allow me to use 3D effects due to memory issues. I've already tried many things that was suggested like resetting prefrences, update graphic card etc. 

[Monika Gause]

How much RAM is installed?

[Anubhav M]

Hello @KATELYN TAN K2948070403bn,

We understand that encountering technical issues can be frustrating. Would you mind trying the suggestions shared in this help article (https://helpx.adobe.com/illustrator/kb/optimize-illustrator-performance.html) and checking if it helps?

If the issue persists, kindly share more details, like the exact version of the OS/Illustrator, system config (CPU/GPU/Memory), a sample file you are having trouble with (https://community.adobe.com/t5/illustrator-discussions/share-your-files-in-6-simple-steps/td-p/12967...), and a screen recording of the problem (https://community.adobe.com/t5/illustrator-discussions/screen-record-an-issue-on-windows-amp-macos-f...), as suggested by Monika so that we can investigate this further.

Looking forward to hearing from you.

Thanks,

Anubhav