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Illustrator Very Slow When Using Text Tool

Explorer ,
Dec 03, 2018 Dec 03, 2018

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Help!

Every time I am trying to highlight or change copy in the newly updated Illustrator cc 2019 I get the spinning beach ball of death! It is almost unusable. I have loads of space on my mac and am working on a very small file. What is going on with this update?

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correct answers 1 Correct answer

Explorer , Dec 17, 2018 Dec 17, 2018
****Resolved****I contacted Adobe Customer Care directly as I was a bit nervous to give my details to somebody from the forum. Adobe remoted onto my computer and removed some fonts that were corrupted.If you want to try this yourself here are the steps:- Open Font Book- Select All (cmd + A)- File > Validate Fonts...- Top left dropdown menu to 'Errors'- Tick > Remove Ticked

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Adobe Community Professional ,
Dec 03, 2018 Dec 03, 2018

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Is speech recognition/dictation turned off in the system?

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Explorer ,
Dec 03, 2018 Dec 03, 2018

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I think so, I've never used it.

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Adobe Community Professional ,
Dec 03, 2018 Dec 03, 2018

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Please take a look.

Apple likes to decide what's best for you.

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Explorer ,
Dec 03, 2018 Dec 03, 2018

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Yes, it's turned off.

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Adobe Community Professional ,
Dec 03, 2018 Dec 03, 2018

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In the Illustrator Preferences > Type can you also turn off the in-menu font preview and the Show Glyph alternates?

Can you also hide the control panel and the properties panel and see if that helps?

Which system is it?

Which hardware?

Do you have font management?

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Explorer ,
Dec 05, 2018 Dec 05, 2018

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Hi,

I'm using Mac OS Mojave 10.14.1

I don't use any font management. It doesn't seem to be a problem changing font, just when I'm trying to highlight or edit copy.

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New Here ,
Dec 13, 2018 Dec 13, 2018

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Exactly. Same issue here.

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Adobe Employee ,
Dec 13, 2018 Dec 13, 2018

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rbhunwal​ will need your help to isolate the issue. please email him at the email address given earlier.

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Adobe Employee ,
Dec 04, 2018 Dec 04, 2018

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Hi,

Will it be possible for you to join a connect session so that I can isolate the issue further?

If yes, then please drop an email to me.

Thanks & Regards,

Raghuveer Singh

Illustrator Team

rbhunwal<AtTheRate>adobe<Dot>com

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Explorer ,
Dec 17, 2018 Dec 17, 2018

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****Resolved****

I contacted Adobe Customer Care directly as I was a bit nervous to give my details to somebody from the forum. Adobe remoted onto my computer and removed some fonts that were corrupted.

If you want to try this yourself here are the steps:

- Open Font Book

- Select All (cmd + A)

- File > Validate Fonts...

- Top left dropdown menu to 'Errors'

- Tick > Remove Ticked

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New Here ,
Feb 04, 2019 Feb 04, 2019

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I have the same problem and the solved answer didnt solve it for me. i did notice that when I use the Selection tool (black arrow) and double click on my text to make the cursor activated I get the beach ball with every flash of the cursor and everything i try to do.

When I use the Text tool to place the cursor or select text I dont get this problem...

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Adobe Community Professional ,
Feb 04, 2019 Feb 04, 2019

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LATEST

Phynta  schrieb

I have the same problem and the solved answer didnt solve it for me. i did notice that when I use the Selection tool (black arrow) and double click on my text to make the cursor activated I get the beach ball with every flash of the cursor and everything i try to do.

When I use the Text tool to place the cursor or select text I dont get this problem...

Please contact Customer Care.

Contact Customer Care

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