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January 29, 2017
Question

Install previous versions of Illustrator

  • January 29, 2017
  • 58 replies
  • 29868 views

Need help downloading or installing Adobe Illustrator? You’re in the right place!

Whether you’re looking to install Illustrator, explore older Creative Cloud versions, download non-subscription software, or troubleshoot installation errors, our community has all the resources you need. Check out the links below to find the right support and get your apps up and running smoothly!

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Install older apps

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58 replies

Participant
October 20, 2022
Hello, I need to download the 2020 version of Illustrator since it only lets me download the 2022 version and says that it is not compatible with my Mac's operating system 

 

Participant
March 18, 2022

Hi there,

 

Where can I download (.exe file)  illustrator cc 2018 version 22.1 (64-bit)?

Thx!

Participant
March 17, 2022

Hello Team! 

 

I need to download the Illustrator (25.3.1) but its now mising from the installer.

Can someone help me to get the installer for that version?

 

Thank you,

Doug A Roberts
Community Expert
Community Expert
March 17, 2022

For specific point versions like that, you need to contact customer support directly and ask.

Participant
February 24, 2022

Hello,

Hoping someone can maybe help out with this.  I'm a highschool teacher and I need to certify my students using certiport.  Unfortunately certiport only supports testing students at the moment up to Illustrator v. 24.  I've concatcted them and they say the only  way I can get their test to work at the is if I get Illustrator v. 24 or v. 23 installed on my machines.  The creative could app only lets us go back to v.25 using the "install other versions" option.  

 

So my question is does anyone know how I can get an installer for v.24?  Greatly appreciate anyones help / feedback.

Met1
Legend
February 24, 2022

In creative cloud click on other versions (far right, three dots "More actions") it gives to 23.1 - at least it does for me...

 

Later edit: Now I'm thinking that might be because I already have it installed...

Inspiring
January 13, 2022

Hi, 

 

after months, I've decided to try the latest version of Illustrator – oh boy, it was a mistake, as the last version (26.0.2) is broken, a lot. My shortcuts are working only with ENG keyboard selected, when I try to use Outline preview, it takes ages to render, etc.

 

Long story short, I wanted to downgrade back to the version 23.x, which was the latest stable version for me, but there is no way how to install it from my Creative Cloud app/account – see attached screenshot.

 

Is there any way how to reverse this? I really need to install 23.0, I already lost many hours trying to fix latest version and don't have time and patience to make it work.

 

Thank you

Monika Gause
Community Expert
Community Expert
January 13, 2022

Please contact Customer Care.

They can help with getting the newer version running and they are also the only ones that can possibly get you the older versions.

Inspiring
January 13, 2022

I've just contacted Adobe support and I quote their operator directly:

 

"

I would like to inform you that you cannot downgrade to AI version 23 from the latest version as this version is not compatible anymore.

"

 

Well, this is madness. I'm paying monthly for this and now I can't even use older version, which wasn't perfect, but at least was usable enough to do some work. 

Participant
January 1, 2022

I had to buy a new Mac.  Trying to install AI CS6 on the new Mac and I get a pop up that says

Install needs to be updated. The developer of this app needs to update it to work with this version of macOS. Contact the developer for more information.  

When I click the learn more button, The main subject says 32-bit compatibility with macOS High Sierra 10.13.4 and later

About the transition to 64-bit technology and how it affects 32-bit apps

Dave Creamer of IDEAS
Community Expert
Community Expert
January 1, 2022

If your new Mac is an M1 processor, then forget it. 

If you are on a Mac OS greater than 10.14, [edited typo] then forget it. 

If you want stability, either subscribe to the Creative Cloud--or by an old Mac and don't update the OS. 

David Creamer: Community Expert (ACI and ACE 1995-2023)
Monika Gause
Community Expert
Community Expert
January 1, 2022

Officially CS6 runs on 10.6.8 to 10.9

 

I have it on 10.10 and on 10.14 (but it had already been installed when I updated those systems).

Participant
December 22, 2021

Hi everyone,

Do you know how can I install the Adobe Illustrator 2017 or 2019 version from the Creative Cloud?
Best Regards, 

Ricardo

Charu Rajput
Community Expert
Community Expert
December 22, 2021

Hi,

You can not install the CC 2017 and C019 version from the Creative Cloud, because Adobe supports the current version(2022) and one older version than current version(2021). So, you can not get it from Creative cloud.

 

Best regards
Participant
December 19, 2021

How to install the old version of the illustrator? in the installer the oldest version is 25.4.1 and I need even older

Doug A Roberts
Community Expert
Community Expert
December 19, 2021

That is the oldest version available via the CC app.

If you need an older version for some reason, you can ask Adobe support directly and see if they can supply you with the specific version you need.

 

Participant
December 1, 2021

Hi. I couldn't find the older versions of illustrator in creative cloud.  
I have my university's subscription. Even tough before i was able to that, now i cannot. 
I would appreciate any help. I need 24.3 version. 
Thanks!

Doug A Roberts
Community Expert
Community Expert
December 1, 2021

Version 24 is no longer available through CC since the release of version 26 last month.

Participant
November 14, 2021

I'm wanting to install an older version of Illustrator onto a 2011 macbook air with 10.13.6

When I click the three dots it doesn't give me the 'other versions' option only 'learn more'. 

Is it possible to do add an older version that will work on this older Macbook?

Many thanks.