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Anubhav MCommunity Manager
Community Manager
January 29, 2017
Question

Install previous versions of Illustrator

  • January 29, 2017
  • 58 replies
  • 29934 views

Need help downloading or installing Adobe Illustrator? You’re in the right place!

Whether you’re looking to install Illustrator, explore older Creative Cloud versions, download non-subscription software, or troubleshoot installation errors, our community has all the resources you need. Check out the links below to find the right support and get your apps up and running smoothly!

Download and Install

If you’re looking for help downloading Adobe Illustrator or any other Creative Cloud apps, we’ve got you covered! Please visit the Download & Install community board to post your query:

Install older apps

For guidance on accessing older versions of Creative Cloud applications, check out this helpful discussion:

Install non-subscription Adobe apps

Need to download non-subscription Adobe software? This thread provides the details:

Installation error codes and solutions

Trouble installing or updating your Adobe app? Quickly find solutions to common download, install, or update errors in this community post:

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    58 replies

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    rcraighead
    rcraighead
    Legend
    November 25, 2019

    For compatibility reasons we need to install AICC 2015 on Mojave. It is working on an iMac with 10.14 but I am unable to install it on a MacBook Pro Mojave 10.14.5. Is this impossible or is there a trick to make it happen?

    AICC 2015 was installed on the iMac before it was upgraded to Mojave. Is that the difference? It seems to work fine.

    F
    federico platon
    Legend
    November 26, 2019

    Mojave OSX was relased on September 2018, thus AI may not work properly, do not know if it's even compatible and cannot been installed.

    Some words about compatibility, if you do not wish or want to downgrade your OSX , you have to upgarde Ai.

    Compatibility? When you work in e.g. Illustrator CC 2020, you can save for older versions Illustrator CC legacy or CS^or even older. What's the problem then?

      gregg18306355
      gregg18306355
      Participating Frequently
      December 19, 2018

      Adobe support was no help and they were difficult to communicate with in the chat.  It seems there is a language barrier.  Can someone please help me find v21.1.0????

        R
        Community Expert
        Randy HaganCommunity Expert
        Community Expert
        December 19, 2018

        If you have an Adobe Creative Cloud subscription, it's right in the CC application, but a little hidden:

         

        1) Go to the Install/upgrade option for the latest version of Illustrator, and click on the little chevron at the far right of the InStall/Upgrade button, as shown below —

         

        2) Clicking on the Manage option in the menu lets you select other versions of the program, as shown below —

         

        3) When you click on the Other Versions option, you have your choice of Illustrator versions all the way back to CS6, including CC (2017) 21.1.0 —

         

         

        Good Luck,

         

        Randy

        gregg18306355
        gregg18306355
        Participating Frequently
        December 19, 2018

        Thank you for your reply.  See attached file shown the versions I have access to using CC app.

        cshaffer1404
        cshaffer1404
        Participant
        April 13, 2018

        I have an old license of illustrator on disc that I never installed.  I tried to install it the other day but it wouldn't complete the installation.  Is there a way for me to download and apply this license to illustrator software that will work with my current operating system?

        Ray Yorkshire
        Ray Yorkshire
        Participating Frequently
        April 13, 2018

        It would be be helpful if you  stated the  illustrator version you have on disc

        and your current operating system

        cshaffer1404
        cshaffer1404
        Participant
        April 13, 2018

        Sorry, yes it  is Adobe Illustrator 9.0 for windows.  My current operating system is Windows 10

        M
        Mktgwizdotcom
        Participating Frequently
        March 1, 2018

        I am a registered owner of the CS4 Design Standard Suite and I have been experiencing major issues with my CS4 Illustrator just closing down on me on my MacBook Pro Retina 2012 running High Sierra, everything works fine on my 2011 iMac Desktop running same OS? Is it possible to get a download of this version (I have searched the forum and any links to downloads are not working or state I am not authorized). Please help as I am under an extreme deadline and need to get this working on my MacBook Pro Thanks in advance!

        George Marsh

        Williamsburg, Va

          Monika Gause
          Community Expert
          Monika GauseCommunity Expert
          Community Expert
          March 1, 2018

          High Sierra and CS4 are not (fully) compatible. Might or might not work.

          M
          Mktgwizdotcom
          Participating Frequently
          March 1, 2018

          Yes I understand that..however I would like to try to do a clean install just to see...as I stated its running fine on same OS as my Desktop???

          P
          putermansteve
          Participant
          February 21, 2018

          We have a license for Illustrator CS5.  We need to change it over to a new computer we purchased.  We no longer have the installation files for this product.  How can I get the installation files for Illustrator CS5???

            Monika Gause
            Community Expert
            Monika GauseCommunity Expert
            Community Expert
            February 21, 2018

            Download Adobe Creative Suite 5 products

            mikes90815544
            mikes90815544
            Participant
            January 9, 2018

            I have Illustrator CS4 version that I want to load on my new computer.  I insert the CD and the file location pops up:

            Where in the install or setup file?

            Thank You

            Monika Gause
            Community Expert
            Monika GauseCommunity Expert
            Community Expert
            January 9, 2018

            You probably want to download the installer:

            Download Adobe Creative Suite 4 (CS4) products

            It might or might not work on Windows 10

            H
            haralda33425997
            Participant
            December 11, 2017

            upgraded to Mac-OS High Sierra, when trying to install AI there was the failure-message below -- Adobe Support Advisor is no longer provided -- please need help

            @mj
            Community Expert
            @mjCommunity Expert
            Community Expert
            December 11, 2017

            See John T Smith​ 's recommendations on this thread. It talks to El Capitan, but principle is the same.

            Troubleshooting the installation issues for non-CC versions of Adobe apps

            You can check compatibility here:

            https://roaringapps.com/apps?platform=osx

            And Adobe's minimum specs for older versions here:

            Older versions of Adobe Illustrator system requirements

            This gives you an idea against which OS they have tested.

            HTH

            D
            dub7mar
            Participant
            January 29, 2017

            I've already bought the application but I cannot download it... Whenever I try to download it, It displays the message : "This computer does not meet the minimum system requirements for Illustrator. Please refer to the system requirements in the Help documentation for a full list of hardware and software requirements for Illustrator" Although, I have checked my current mac version, which is Sierra (10.12) and it should meet the system requirements including my RAM...

            Michael Riordan
            Michael Riordan
            Inspiring
            January 29, 2017

            These are the requirements for mac. Which model/year computer do you own?

            macOS

            • Multicore Intel processor with 64-bit support
            • macOS version 10.12 (Sierra), Mac OS X version 10.11 (El Capitan), or Mac OS X version 10.10 (Yosemite)
            • 2 GB of RAM (8 GB recommended)
            • 2 GB of available hard-disk space for installation; additional free space required during installation (cannot install on a volume that uses a case-sensitive file system or on removable flash storage devices)
            • 1024 x 768 display (1280 x 800 recommended)
            • Optional: To use GPU Performance: Your Mac should have a minimum of 1 GB of VRAM (2 GB recommended), and your computer must support OpenGL version 4.0 or greater.
              • To check for VRAM values: Choose Mac > About This Mac (Graphics information).
              • To find out if your computer supports the required OpenGL version (4.0 or later), see this Apple Support document.
            • Internet connection and registration are necessary for required software activation, validation of subscriptions, and access to online services.*
            thatmimi
            thatmimi
            Participant
            March 24, 2018


            plus I had enough storage but why I can't install it? Is something wrong?

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