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Stuck in isolation mode (Help a noob)

Community Beginner ,
Nov 10, 2020 Nov 10, 2020

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Hey guys,

 

I'm just starting to use illustrator and I am trying to create a character that is playing tennis. However I got stuck in isolation mode. 

 

Things I've tried:

Restarting Ai

Pressing Esc multiple times

Double clicking everywhere

Looked through the Ai settings

Right clicking the isolated box, this only shows me the option to isolate it again. 

 

I think the issue here is that the box that is my arm is isolated too, but it doesnt show me to stop isolation mode on that box. 

 

I can't find any other object I've accidently isolated either. 

 

How my screen currently looks:

help.pnghelp2.png

Thanks in advance,

 

Pieter

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Draw and design

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correct answers 2 Correct answers

Adobe Community Professional , Nov 10, 2020 Nov 10, 2020
In the Layers palette flyout menu, choose the Unlock All Layers command. In the Layers palette you can see four small circles (right-handside) that are marked with a grey fill. Click on the target circles (one by one) and while they are selected go to the Transparency palette and set the opacity to 100 % Now the tennis player should be restored and he can immediately play the match of his life.

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Adobe Community Professional , Jan 06, 2021 Jan 06, 2021
Jasmine, the bug is fixed in the latest application release. Do an update to version 25.1 (released today).

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Participant ,
Nov 10, 2020 Nov 10, 2020

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have you tried double-clicking outside the isolated object?  

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Community Beginner ,
Nov 10, 2020 Nov 10, 2020

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Yes I have. Outside of the whole frame and isolated object. 

 

I think the issue here is that I've first isolated the arm object. And the hand after.

 

You can see that the arm is a darker tint of grey than the rest of the body.  But I can't find out how to exit the isolation mode of the arm. 

 

I don't know if I'm speaking clearly. If not let me know I'll try to explain better. 

 

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Adobe Community Professional ,
Nov 10, 2020 Nov 10, 2020

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As per your screenshot it looks as if you are in Isolation mode, but as far as I can see you are not in Isolation mode. It may be something different.

 

Can you perhaps share the Illustrator file (.ai)?

 

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Community Beginner ,
Nov 10, 2020 Nov 10, 2020

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https://mega.nz/file/BVUXTIxR#ZHzMkubjBmBWgAC2fwpyrYp3742_FXv847N75Z3_gEM 

 

Idk if Im allowed to post this but we'll see.

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Community Beginner ,
Nov 10, 2020 Nov 10, 2020

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Just to clarify, I just wan't to get acces to my character again, haha :).

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Adobe Community Professional ,
Nov 10, 2020 Nov 10, 2020

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Is it supposed to look like this?

 

tennis_player_001.png

 

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Community Beginner ,
Nov 10, 2020 Nov 10, 2020

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Yes :), how did u do it?

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Adobe Community Professional ,
Nov 10, 2020 Nov 10, 2020

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  1. In the Layers palette flyout menu, choose the Unlock All Layers command.
  2. In the Layers palette you can see four small circles (right-handside) that are marked with a grey fill. Click on the target circles (one by one) and while they are selected go to the Transparency palette and set the opacity to 100 %

 

Now the tennis player should be restored and he can immediately play the match of his life.

 

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Participant ,
Nov 10, 2020 Nov 10, 2020

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Excellent fix!  How could that  have happened - even by accident?

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Community Beginner ,
Nov 10, 2020 Nov 10, 2020

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I know it happened while I tried to work with isolation mode, thats why I thought I was stuck in there. 

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Community Beginner ,
Nov 10, 2020 Nov 10, 2020

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Ahhh that fixed it! I have no idea how I got there but I'm happy it's solved. 

 

Thanks so much!

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New Here ,
Jan 05, 2021 Jan 05, 2021

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Amazing, Thank you!! 

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New Here ,
Apr 11, 2021 Apr 11, 2021

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omg this guy is a savior sending my gratitude in year 2021 :)))

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Adobe Community Professional ,
Nov 10, 2020 Nov 10, 2020

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It probably happened due to the damaged and almost falling hem at his left thigh.

 

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New Here ,
Nov 11, 2020 Nov 11, 2020

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I've been working in Adobe products for over 15 years - know Illustrator like the back of my hand, and this just happened to me. It's 1000% a bug.

I also just went in to isolation mode, and then it seemed to "get stuck" where I couldn't select anything. I saved and rebooted - still nothing. Saw this fix, and... wah-lah, somehow the opacity got stuck at 50% and the layers were separated and locked. 

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New Here ,
Nov 11, 2020 Nov 11, 2020

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Adding another 100% confirmation to this - definitely a new bug. Started happening about 1, maybe 2 weeks ago. Exactly what @mhopp said!

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Community Beginner ,
Nov 12, 2020 Nov 12, 2020

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Thats really interesting! Is there a way we can tell the developers?

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Participant ,
Nov 12, 2020 Nov 12, 2020

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This is beyond weird...  I hope the same bug isn't in Animate or After Effects...

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New Here ,
Dec 05, 2020 Dec 05, 2020

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Same.  Has happened to me several times since v 25.0.1

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New Here ,
Dec 11, 2020 Dec 11, 2020

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Total Bug. I have tried all the above and nothing work... it generally happend when your in isolation mode and try to undo an couple steps. once you stuck even undo will not help... I generally make sure i save before i go into isolation... that whay if it get stuck... i just resave the file and a new file and then re open the old. it has cost me too much time already. Benn using Illustrator sin Illustrator 3.0. never had this issue before.

 

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New Here ,
Jan 06, 2021 Jan 06, 2021

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This bug just happened to me! Adobe, help! Thank you so much for helping me get out.

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Adobe Community Professional ,
Nov 12, 2020 Nov 12, 2020

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mhopp,

 

can you perhaps share a sample Illustrator file (.ai) with detailed instructions to reliably reproduce the issue in order to prove that it is a supposed bug?

 

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New Here ,
Nov 12, 2020 Nov 12, 2020

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It is probably a bug.
It started after the last update.
It happens when you work in issolation mode, usualy after 2-3 undos. 
It nests all other layers under a "hiden" layer and if you unlock and drag them back where the were supposed to be, it returns to normal.
Unfortunately, many times it freezes and you can't do anything but Force Quit 😞
I think I can reproduce it.

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Adobe Community Professional ,
Nov 12, 2020 Nov 12, 2020

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Margarita,

 

may I ask the same question: Can you share a sample Illustrator file (.ai) with reproducible instructions to catch the issue as a bug?

 

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