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i have a popup tells me to accept terms of use but it's unclickable
i have a windows 10 pro
8 giga ram
can't find a solution for this and can't complete my work
plz find a solution as fast as possible
trying to restart adobe illustrator
and restarting my computer there is nothing happend
and still have my problem .
Should i delete adobe illustrator on inactivate my account in creative cloud ? .
I had the same problem and I found someone advised to press Tab + Enter and it works
What worked for me was closing the program, turning off my wifi, and then running the program as administrator hope this helps
I solved the issue by just hitting the "ENTER" key. make sure the "ACCEPT" button is highlighted and press enter. clicking the mouse will not work but pressing the enter key works
HELLO, the solution is :
- firstly :open any other program window like Chrome browser, Edge, Facebook ... Microsft Office OR you click on the the SHOW DESKTOP button it's in the rightside of your taskbar (used to minimize all opend windows ).
- Secondly : comeback to your Illustrator programme with that POPUP and click ENTER button , so Bingo !! now you can use it .
Thanks
https://www.youtube.com/watch?v=Ujf6VkM2hqg
i try this method and it works.
1. search task manager
2. find the adobe app
3. right click and end task
4. it will automatically close the adobe
5. refresh before open the app again.
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So you cannot click on the button that reads "Accept"?
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yes
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try pressing enter or space bar
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nothing happens
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It worked! Thank You
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six hours with 200 view and nothing helpful ... i'm going to uninstall Illustrator
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Please try and contact Customer Care. https://helpx.adobe.com/contact.html
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did uninstalling work? I'm having the same issue.
Thanks/
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Did you click on "Terms of Use."? It knows if you didn't, so therefore it also knows that you didn't read them!
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tried it
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I had the same problem and I found someone advised to press Tab + Enter and it works
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i deleted illustrator but i'm installin it now , i thought i'm not gonna find a solution for this problem .
but i'll try now
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doesn't work
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did you find the fix to this i just got this problem and it wont let me click accept or hit tab
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not yet
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That worked !
Thank u ^^
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it did not work. same unclickable popup.
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I did with many combinations like
1- Tab and then Press Enter
2- Tab + Enter at the same time
3- Alt + Enter
4-Shift + enter
nothing works.
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Tab + Shift and then Press Enter
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this does not work either. Other suggestions?
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I had the same issue and it worked for me too!
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I have deleted the app again and again to solve the problem, but it didn't work. Your advice was very helpful. Thank you!
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WHAT A GENIUUUUUUUUUUUS!!!!!!!!!!!!!!!!!!!!!
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I have the same problem, I've tried everyyyythinng, I downgrader to a 2022 version, but still the same issue, I don't know what to do, I have urgent client work RIGHT NOW, I don't know what to do, please advise...