Unclickable accept terms of use in Illustrator

[GeNeRaL_2910]

i have a popup tells me to accept terms of use but it's unclickable 
i have a windows 10 pro 

8 giga ram 

can't find a solution for this and can't complete my work 

plz find a solution as fast as possible 

trying to restart adobe illustrator 

and restarting my computer there is nothing happend 

and still have my problem . 

Should i delete adobe illustrator on inactivate my account in creative cloud ? .

[Monika Gause]

So you cannot click on the button that reads "Accept"?

[GeNeRaL_2910]

yes

[CarlosCanto]

try pressing enter or space bar

[GeNeRaL_2910]

nothing happens 

[Rakesh31840905ojsy]

It worked! Thank You

[GeNeRaL_2910]

six hours with 200 view and nothing helpful ... i'm going to uninstall Illustrator

[Monika Gause]

Please try and contact Customer Care. https://helpx.adobe.com/contact.html

[Maria Antonia27370230a8om]

did uninstalling work? I'm having the same issue.

Thanks/

[Met1]

Did you click on "Terms of Use."? It knows if you didn't, so therefore it also knows that you didn't read them!

[GeNeRaL_2910]

tried it  

[ghalia27423565mm1n · Accepted solution]

I had the same problem and I found someone advised to press Tab + Enter and it works

[GeNeRaL_2910]

i deleted illustrator but i'm installin it now , i thought i'm not gonna find a solution for this problem . 
but i'll try now 

[GeNeRaL_2910]

doesn't work

[gear27527575ars8]

did you find the fix to this i just got this problem and it wont let me click accept or hit tab

[GeNeRaL_2910]

not yet 

[sokayna28470206pa5t]

That worked ! 

Thank u ^^

[Anjum28727208zhen]

it did not work. same unclickable popup.

[Anjum28727208zhen]

I did  with many combinations like 

1- Tab and then Press Enter

2- Tab + Enter at the same time

3- Alt + Enter

4-Shift + enter

nothing works.

[Pauline5FC6]

I had the same issue and it worked for me too! 

[孟什维克]

I have deleted the app again and again to solve the problem, but it didn't work. Your advice was very helpful. Thank you!

[Mourad24717674mz2u]

I have the same problem, I've tried everyyyythinng, I downgrader to a 2022 version, but still the same issue, I don't know what to do, I have urgent client work RIGHT NOW, I don't know what to do, please advise...

[GeNeRaL_2910]

go to your desktop then right click on "this pc" thin manage and find device manager then go to your monitor select then expand and right on the driver needs update then update it and restart your pc , and i'm sorry for all of this time waiting but i saw your message rn .

[Boshra28965573g1w2]

I currently have the same problem but nothing of the listed solutions worked for me, even updating the driver, any other suggestions? 

[HarperKim · Accepted solution]

What worked for me was closing the program, turning off my wifi, and then running the program as administrator hope this helps