Unable to sync my work on Illustrator for iPad

Forum|Forum|5 years ago
October 24, 2020
1 reply
760 views

Hi

My Adobe cloud files didn't sync with my ipad version.

Do you have suggestions on how to sync it?

I want all my cloud files to show on my iPad as well.

Thank you

{Renamed by MOD}

Sync and storage

This topic has been closed for replies.

Correct answer Srishti Bali

Hi there,

Sorry to hear about this trouble you are facing with Illustrator. I am hopeful that the issue was fixed. If not, please try following these steps and share your observations with us:

Please open this link (https://assets.adobe.com/cloud-documents) and check if you see your files there?
If not, sign out from both the applications and sign with same Adobe ID.
If that doesn't help, try the steps shared in this help article (https://helpx.adobe.com/in/creative-cloud/help/sync-creative-cloud-files.html) and let us know how it goes.

Regards,

Srishti

Srishti Bali

Correct answer

Community Manager

Hi there,

Sorry to hear about this trouble you are facing with Illustrator. I am hopeful that the issue was fixed. If not, please try following these steps and share your observations with us:

Please open this link (https://assets.adobe.com/cloud-documents) and check if you see your files there?
If not, sign out from both the applications and sign with same Adobe ID.
If that doesn't help, try the steps shared in this help article (https://helpx.adobe.com/in/creative-cloud/help/sync-creative-cloud-files.html) and let us know how it goes.

Regards,

Srishti

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