1 problem (1failure) was found in a background task - error when exporting to pdf

Engaged ,
Apr 30, 2021 Apr 30, 2021

Copy link to clipboard

Copied

Windows 10/64   Core i7 3.5  16g RAM

I am running InDesign 16.1/64. I am attempting to export a previously exported file to print quality pdf and get an error: "1 problem (1failure) was found in a background task." I also attempted to print to pdf and get: Printing Error: The Adobe Print Engine has failed to output your data due to an unknown proble. When I attempt to export it to JPEG, I get a blank white file. I deleted preferences earlier today and the program has been running fine until this issue.

Can anyone help?

Thanks to those who know more than me,

Joe

TOPICS
How to

Views

315

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Community Professional , Apr 30, 2021 Apr 30, 2021
Did you run: File>Package? You can look the for error in that area.

Likes

Translate

Translate
Adobe Community Professional ,
Apr 30, 2021 Apr 30, 2021

Copy link to clipboard

Copied

Did you run: File>Package? You can look the for error in that area.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Engaged ,
Apr 30, 2021 Apr 30, 2021

Copy link to clipboard

Copied

Thanks Jump,

I will give it a whirl.

Joe

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Engaged ,
Apr 30, 2021 Apr 30, 2021

Copy link to clipboard

Copied

Jax,

You must have sprinkled digital pixie dust. I ran the package routine and no errors popped up — and not only did that mutha create a pdf, it let me export one too. Slam dunk. I am adding packaging to my litany of Indd remedies.

Thanks for you info and help,

Have a goodun,

Joe

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Apr 30, 2021 Apr 30, 2021

Copy link to clipboard

Copied

I use package all the time. Let's ya know when you are working on a large project if anything is missing or not saved correctly. Plus everything is in a neat little package and like you said, including the pdf. Love the Disney reference, I am minutes away from the mouse house.

 

Glad it help!

Lisa

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Engaged ,
May 01, 2021 May 01, 2021

Copy link to clipboard

Copied

LATEST

I package every project routinely, but never considered it a diagnostic tool.

Thanks again,

Joe

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines