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Participant
September 24, 2020
Resuelto

2001 PDF Exporting Blank

  • September 24, 2020
  • 5 respuestas
  • 1673 visualizaciones

I'm having a strange issue with exporting print-ready PDFs in InDesign. My software is completely updated and I am getting the same issue across all my documents. When I export it, the first page, along with other random pages, show up blank for no reason. All of the pages appearing blank have content on them. Does anyone know why this might be happening and what the solution would be? Thanks!

Este tema ha sido cerrado para respuestas.
Mejor respuesta de Luke Jennings3

You may have an overprinting white box on the blank PDF pages. If the Acrobat preference to Use Overprint Preview is set to Never, the PDF page would appear blank in Acrobat, even though it might look ok in InDesign. The white box may be on a layer that is turned off, but you are exporting all layers. It's also possible your operating system is not compatible with your Acrobat version. Are you saving the PDF to your desktop or to a network? If network, try saving to your desktop. If you are still having problems, you can try resetting your Acrobat preferences and if that doesn't help, reinstalling Acrobat. Can you upload a sample PDF, so we can have a look?

Here's a related discussion from the Acrobat forum:

https://community.adobe.com/t5/acrobat/pdf-pages-appear-blank/m-p/10344648?page=1#M133401

 

5 respuestas

Ashutosh_Mishra
Inspiring
September 25, 2020

Hi there,

 

Sorry to hear about your experience. Would you mind sharing the version of the OS & InDesign? Does it happen with specific files or all? Would you mind sharing some sample documents with us?

This will help us understand the issue and assist you accordingly. Looking forward to your response.

 

Regards,

Ashutosh

Luke Jennings3
Community Expert
Community Expert
September 24, 2020

Are you using Acrobat or Reader to view the PDF?

Is the Page Display preference Use Overprint Preview set to Always?

Is the Page Display preference Show large images set to (on).

Does the PDF display correctly with Acrobat on a different computer? If so, you might need to reset your Acrobat preferences.

Participant
September 25, 2020

I mainly use Acrobat, but I also tried opening it in other applications, such as Preview. The pages were blank in all applications. 

Luke Jennings3
Community Expert
Community Expert
September 26, 2020

You may have an overprinting white box on the blank PDF pages. If the Acrobat preference to Use Overprint Preview is set to Never, the PDF page would appear blank in Acrobat, even though it might look ok in InDesign. The white box may be on a layer that is turned off, but you are exporting all layers. It's also possible your operating system is not compatible with your Acrobat version. Are you saving the PDF to your desktop or to a network? If network, try saving to your desktop. If you are still having problems, you can try resetting your Acrobat preferences and if that doesn't help, reinstalling Acrobat. Can you upload a sample PDF, so we can have a look?

Here's a related discussion from the Acrobat forum:

https://community.adobe.com/t5/acrobat/pdf-pages-appear-blank/m-p/10344648?page=1#M133401

 

Legend
September 24, 2020

2001 isn't a type of PDF. What is the full name you choose?

Participant
September 24, 2020

PDF/X-1a:2001. However, I have tried several different types of PDFs and keep getting the same result.

Barb Binder
Community Expert
Community Expert
September 24, 2020

Hi Tasha:

 

Are you using Layers in the InDesign file? Is Print Layer deselected for any of them?

~Barb

~Barb at Rocky Mountain Training
Participant
September 24, 2020

Hi Barb,

The file I am currently trying to export only has one layer, but print layer is selected on everything.

Derek Cross
Community Expert
Community Expert
September 24, 2020

Which type of PDF?

Participant
September 24, 2020

Mainly 2001. Although, I have tried exporting it as different types and have still been having the same issue.